Mô tả công việc
Job purpose: Diagnose and decide technical solutions; manage progress and quality of installation, maintenance and service activities; provide technical support to sales team; contribute in group service and part sales with the objective to ensure service's quality and deadline deliverable within product techniques and service standard; guidelines and established policies.
Key Responsibilities and critical Tasks
1. INSTALLATION
Plan, allocate resources and monitor costs; help engineers diagnose and resolve problems; assist engineers to influence suppliers for complex matters in order to optimise resources and timely delivery equipment to customers
2. OPERATIONAL SUPPORT
Guide theory; train system operations, application and maintenance in order to ensure equipment operated probably and efficiently
3. MAINTENANCE/SERVICE PERFORMANCE
Troubleshoot, investigate and resolve technical problem; recommend new products or equipment upgrades in order to make equipment perform reliably.
4. TECHNICAL ADVICE
Conduct need analysis, recommend equipment model and its applications, explain technical concerns in order to support sales during pre-sales progress
5. SERVICE AND PART SALES
Review calculate sheet, make quotation, follow up and close sales, chasing for AR in order to achieve team sales target
6. PROCESS IMPROVEMENT
Review and recommend work's process, technical service procedures and standard policies in order to improve work performance
Yêu cầu
Education: Degree (in Technical and Engineering)
Experience: At least 2-3 years working experience in the field of electronics and refrigeration.
Skills: Good listening, speaking, reading, writing English
Others: Basic understanding of Instrumentation Equipment
Quyền lợi
Salary & Sales Bonus: Provided according to company policy.
Probation: 2 months, with 100% salary during probation.
Social Insurance (SI): Covered from the first working day, including the probation period.
Health & Accident Insurance: Provided under the company's special policy.
Training & Development: Employees are entitled to participate in training courses such as:
Sales skills
Presentation skills
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:00 đến 17:00)
Thông tin chung
Nơi làm việc
- - Hà Nội: 36 Ô chợ dừa, Phường Đống Đa (quận Đống Đa cũ)