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Mô tả công việc
Position Purpose:
- Provide effective technical service to customers including installation, troubleshooting, maintenance, calibration, training, etc.
Technical Support:
- Set up & install equipment/machines from the start until completing the commissioning.
- Probe the causes of malfunction to equipment/machines & liaise with customers in order to find a solution.
- Make recommendations for upgrades, service or repairs and perform maintenance on equipment/machines.
- Conduct training on how to use equipment/machines to customers or how to do operation, maintenance, etc.
- Periodically inspect equipment/machines.
- Establish relationship with customers by providing excellent customer service, listen carefully to customers' concerns and address issues through after-service.
- Attend ongoing training events sponsored by company or machine manufacturers to stay up-to-date on the latest technology and repair options.
- Summarize daily experience in order to propose to superiors/advise subordinates.
Others:
- Cooperate with affiliated departments properly & timely with a focus on customer satisfaction.
- Communicate & contact direct-sales partners, distributors.
- Do tasks assigned by the company & department.
- Provide effective technical service to customers including installation, troubleshooting, maintenance, calibration, training, etc.
Technical Support:
- Set up & install equipment/machines from the start until completing the commissioning.
- Probe the causes of malfunction to equipment/machines & liaise with customers in order to find a solution.
- Make recommendations for upgrades, service or repairs and perform maintenance on equipment/machines.
- Conduct training on how to use equipment/machines to customers or how to do operation, maintenance, etc.
- Periodically inspect equipment/machines.
- Establish relationship with customers by providing excellent customer service, listen carefully to customers' concerns and address issues through after-service.
- Attend ongoing training events sponsored by company or machine manufacturers to stay up-to-date on the latest technology and repair options.
- Summarize daily experience in order to propose to superiors/advise subordinates.
Others:
- Cooperate with affiliated departments properly & timely with a focus on customer satisfaction.
- Communicate & contact direct-sales partners, distributors.
- Do tasks assigned by the company & department.
Yêu cầu công việc
- From 22 to 28 years old.
- At least 1 year working in same position.
- University or above, bachelor's degree in Electronics, Mechatronics, Automation or related fields.
- Proficient in either English or Japanese (Business level).
- Proficient level of computer skills including MS Word, Excel, Power Point.
- Have a good business manner and work hard.
- Able to work productively in a high pressure environment.
- Able to do multi-task activities with shifting priorities.
- Willing to travel on business trips in domestic & overseas.
- Able work overtime on weekdays and weekends.
- High proactivity & mobility, management, teamwork spirit, communication, high problem-solving skill.
- CV must be written in English or Japanese.
- At least 1 year working in same position.
- University or above, bachelor's degree in Electronics, Mechatronics, Automation or related fields.
- Proficient in either English or Japanese (Business level).
- Proficient level of computer skills including MS Word, Excel, Power Point.
- Have a good business manner and work hard.
- Able to work productively in a high pressure environment.
- Able to do multi-task activities with shifting priorities.
- Willing to travel on business trips in domestic & overseas.
- Able work overtime on weekdays and weekends.
- High proactivity & mobility, management, teamwork spirit, communication, high problem-solving skill.
- CV must be written in English or Japanese.
Quyền lợi được hưởng
- Attractive and competitive salary range.
- Full benefits in accordance with Labor Law, Social Insurance Law.
- Professional and international working environment.
- Annual health check, company trip and team building.
- Soft skills & professional development training.
- Full benefits in accordance with Labor Law, Social Insurance Law.
- Professional and international working environment.
- Annual health check, company trip and team building.
- Soft skills & professional development training.
Thông tin khác
Cấp bậc
Nhân viên
Kinh nghiệm
Dưới 1 năm
Số lượng tuyển
4 người
Hình thức làm việc
Toàn thời gian
Giới tính
Nam
Nhân viên
Kinh nghiệm
Dưới 1 năm
Số lượng tuyển
4 người
Hình thức làm việc
Toàn thời gian
Giới tính
Nam
Nộp hồ sơ liên hệ
Công Ty TNHH Ishida Việt Nam
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