Site Reliability Engineer (Senior)

Description
About Us
Established in 2009, EPOS Vietnam serves as the technical hub of EPOS Singapore, a leading provider of cutting-edge Point-of-Sale (POS) and SaaS solutions. Backed by Ant International - a global leader in digital payments and financial technology - we play a pivotal role in developing innovative, scalable, and user-centric digital solutions that power EPOS products. Our technologies enable thousands of SMEs in Singapore, and with ongoing expansion plans across Asia, to digitize and grow their operations through cost-effective and reliable platforms.
At EPOS Vietnam, we cultivate a collaborative and dynamic culture driven by innovation and a passion for transforming businesses through technology. Join us to shape the future of digital solutions across Asia and beyond!
Key Contributions
Design and operate scalable, resilient, and distributed systems across on-premises and cloud environments (AliCloud and AWS)
Manage resource provisioning, utilization, capacity planning, and cost optimization
Build and maintain observability systems (metrics, logs, traces) to ensure high availability and fast incident detection
Analyze performance issues and drive improvements in reliability, latency, and system efficiency
Partner with development teams to enhance stability, performance, and deployment quality
Develop automation tools, pipelines, and APIs to streamline operational workflows
Containerize and automate applications/services to improve consistency and deployment speed
Implement security, compliance, and configuration-management standards across environments
Build and maintain CI/CD pipelines to ensure reliable and repeatable software releases
Perform incident response, troubleshooting, root-cause analysis, and maintain clear operational documentation