Solutions Architect

Job overview and responsibility
This is a senior lead role covering three areas: system architecture, client-facing technical engagement, and team leadership - not a pure engineering position. You will design scalable AI-driven platforms for insurance and healthcare clients, represent the technical team in meetings with insurers, banks, and hospitals, and manage the delivery capacity of a development team. Internal domain specialists handle insurance terminology in client engagements; your job is to understand how our products work well enough to design solutions for the clients.
Architecture & Technical Standards
Own end-to-end system architecture for scalable, AI-enabled backend platforms - from microservices design to cloud deployment on GCP
Design and maintain robust backend APIs using TypeScript, and the NestJS framework
Architect integrations of LLMs, OCR, and AI workflow orchestration into core product modules
Produce and maintain C4 diagrams, system/logical diagrams, and technical documentation for internal and client-facing use
Drive technical standards, code quality, and development best practices across the engineering team
Client Engagement
Represent the technical team in solution discussions with insurance companies, banks, and healthcare institutions
Communicate architectural decisions clearly to non-technical client stakeholders - design rationale, scalability approach, traffic handling, and cross-border data integration
Collaborate with internal specialists (insurance) to address client requirements effectively during engagements
Team Leadership & Delivery
Manage a team of junior and senior developers: define delivery timelines, allocate tasks, and drive project accountability
Conduct code reviews to uphold clean code, security, and architectural standards
Mentor and guide team members across seniority levels; build a knowledge-sharing culture
Oversee system integration testing, performance testing, and UAT cycles
Coordinate end-to-end project delivery across Product, DevOps, QA, and business stakeholders
Required skills and experiences
Bachelor's degree in Computer Science, IT, or a related field
Minimum 10 years of experience in web application development and system integration
Fluent English required (written and spoken)
Hands-on backend expertise: [protected info], TypeScript, NestJS
Experience in converting a business idea into a technical relationship
Strong command of scalable system architecture, microservices, and RESTful API design
Experience working within Insurance industry/ Insurance products
Agile/SCRUM experience
Google Cloud Platform (GCP) experience (our team is Google golden partner)
Experience with MySQL or other relational databases
Proven track record leading full-cycle tech projects and managing teams of junior and senior developers
Ability to create and present C4 diagrams and system architecture documentation to both technical and non-technical audiences
Strong interpersonal and communication skills - comfortable in management-level client discussions
Preferred skills and experiences
Experience integrating AI/LLM platforms (OpenAI, Google Gemini, Claude, or similar)
AWS experience
Docker, Kubernetes, and containerized deployment environments
CI/CD pipelines, Git-based workflows, and DevOps practices
Portfolio of previous architectural works (C4 diagrams, system/logical diagrams from past projects)
Experience with international or cross-border data integration and system scalability planning
Cantonese proficiency
Experience in a product-based company serving B2B enterprise clients in insurance, banking, or healthcare
Why Candidate should apply this position
Competitive salary and performance bonus
Multicultural working environment
Full social insurance as per Vietnamese regulations
Monday-Friday, [protected info]
Interview process
Interview with HR + COO (about business sense)-> Take-home test -> Interview with IT Director (technical questions + a small live coding quest) -> Discuss with CEO