Specialist, Production (Plating Lab)

About Pandora Production Vietnam
Pandora's new jewellery crafting facility is located in the Vietnam-Singapore Industrial Park III (VSIP III), about 40 km north of Ho Chi Minh City. When fully scaled, the state-of-the-art facility will produce up to 60 million jewellery pieces annually and employ around 7,000 craftspeople. It is powered entirely by renewable energy and built to LEED Gold certification standards.
Key Responsibilities
A. Chemical Analysis & Bath Control
Perform daily/weekly ICP/titrations/pH/Uvis/Xray and chemical analyses for plating baths (Pd, Cu, Au,, Pt, etc.).
Adjust chemical concentrations, additives, and replenishment based on analytical results.
B. Laboratory Operations
Maintain lab equipment: pH meters, analytical balances, titration kits, spectrophotometers.
Validation and calibration of lab instruments as required.
C. Quality Monitoring
Support plating quality checks such as: Plating thickness, Adhesion tests, Hull cell tests
Analyze test results to identify trends or early indicators of process drift.
Report risk conditions Group Leader immediately.
D. Process Support & Troubleshooting
Support Group Leader on defect troubleshooting.
Provide chemical-based solutions to process issues (e.g., contamination, burning, roughness).
Conduct root cause analysis (RCA) for chemical-related nonconformities.
Recommend corrective actions and preventive improvements.
E. Safety, Environmental & Compliance
Follow all safety procedures for handling acids, bases, and hazardous chemicals.
Support environmental compliance including wastewater testing and chemical disposal.
Maintain accurate SDS (Safety Data Sheet) records.
Participate in safety audits, chemical risk assessments, and spill response.
F. Documentation & Reporting
Record all analytical results, adjustments, and bath history in control logs.
Update SPC charts and chemical trend records.
Prepare daily, weekly, and monthly chemical performance reports.
Maintain full audit readiness for internal, customer, or external audits.
Job Requirements
Technical Diploma or Bachelor's Degree in Chemistry, Chemical Engineering, Materials Science, Industrial Technology, or related field.
3 years+ of experience in plating labs, chemical labs, or electroplating environments.
Hands-on experience with titration and chemical testing methods is required.
Familiarity with analytical techniques such as ICP, UV-Vis, X-ray, and wet chemistry methods.
Understanding of chemical control in plating processes and contamination management.
Basic knowledge of statistical tools (e.g., SPC) and data interpretation.
Awareness of laboratory equipment calibration and validation practices.
Knowledge of safety, environmental regulations, and chemical handling standards.
Proactive, responsible, and willing to learn.
Good command of both written and spoken English.
Proficient in Microsoft Office.