GIỚI THIỆU CÔNG TY
FireGroup envisions and strives to shape a world where e-commerce is easy, effective, and sustainable. Since our founding in 2016, we have specialized in providing a comprehensive portfolio of category-leading SaaS products for the global e-commerce market, including online store development, store management, sales & marketing automation, and almost every aspect of running an online business. After almost a decade in the market, we are loved by over 450,000 merchants and enterprises across 175+ countries and highly trusted by our globally renowned partners such as Shopify, BigCommerce, WooCommerce, Google, Meta, Tiktok, and Amazon.
As we continue on our development path, we relentlessly overcome challenges to develop innovative products that comprehensively and effectively solve problems in e-commerce, making online business easy and sustainable for everyone. Together, we aspire to build a future in which FireGroup emerges as a global leader in e-commerce innovation, offering world-class products trusted by industry experts around the world.
Why to build your career with us
Make your impact globally on hundreds of thousands of merchants' success
Develop your skills in a fast-paced and highly competitive SaaS market
Create and grow continuously among passionate talents with growth mindsets
Product Design Internship
Tính chất công việc: Toàn thời gian; Thực tập - Chuyên môn: Thiết kế - Địa điểm: Hồ Chí Minh - Mức lương: Thỏa thuận - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng!
MÔ TẢ CÔNG VIỆC
Assist in the creation of wireframes, mockups, and prototypes.
Create basic UI designs for small features, tailored to the specific needs of each project.
Apply UI design and interaction methods based on available wireframes and research to meet the project objectives.
Participate in the user behavior research (UX research) process with the team to clarify design direction and requirements for assigned projects.
YÊU CẦU ỨNG VIÊN
Passionate and enthusiastic about product design.
Curious, eager to learn, and someone who frequently asks "Why."
Teamwork: Effective communication and collaboration skills.
Familiarity with design tools such as Figma, Adobe photoshop/illustrator...
Studying a design or engineering-related major is an advantage.
CHÍNH SÁCH ĐÃI NGỘ
Dynamic working environment, many challenging opportunities, empowered to improve skills and abilities.
Gain practical, real-world experience in a dynamic E-commerce/ Technology environment.
Participate in the internal activities and additional benefits of the Company.
Build up a quality professional network.
Internship allowance.
CÁCH THỨC ỨNG TUYỂN
Ứng tuyển qua nút ỨNG TUYỂN ONLINE dưới đây.
Hạn cuối: 23:59 ngày 30/4/2025
Lưu ý: Do hạn chế về mặt thời gian, chúng tôi có thể sẽ chỉ phản hồi kết quả ứng tuyển qua email cho các ứng viên được chọn. Trong và sau khi ứng tuyển, vui lòng thường xuyên kiểm tra cả hòm thư Spam hoặc Promotions (Quảng cáo) để không bỏ sót bất cứ thông báo nào từ chúng tôi.
ỨNG TUYỂN ONLINE
Customer Support Freelancer
Tính chất công việc: Bán thời gian; Thực tập - Chuyên môn: Dịch vụ khách hàng/ Vận hành - Địa điểm: Khác - Mức lương: Thỏa thuận - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng!
MÔ TẢ CÔNG VIỆC
Handle and resolve customer inquiries via email, live chat. Facebook, or other online channels, remote meeting
Obtain and evaluate all relevant information, test and troubleshoot issues to determine a solution (training or technical fix)
Contact customers to receive positive feedback and convert into online reviews and testimonials
Direct requests and unresolved issues to the designated resource (mentor/Technical Support/
Testers) and follow-up until issues have been resolved completely or a workaround is provided.
YÊU CẦU ỨNG VIÊN
Student at 1st-3rd year from any college/university
An enthusiastic, energetic, detail oriented and proactive person who works well in a fast-paced, dynamic team environment.
Eager to learn about technology products
Interpersonal, listening skills
Strong English written/verbal communication skills
Data collection and ordering
Stress tolerance
Able to work remotely and rotation per shift (4 hours each), with at least 5 shifts/week during day/night time, weekends and holidays.
CHÍNH SÁCH ĐÃI NGỘ
Have opportunity to work with overseas clients, mostly US, Canada and European countries.
Join the dynamic, young and friendly projects team who will happily assist you.
Attend products/troubleshooting training before working with clients directly.
Practice and improve soft skill, communication skill, and a chance to be full-time FireGroup employee in the future.
Performance-based review salary every year.
CÁCH THỨC ỨNG TUYỂN
Ứng tuyển qua nút ỨNG TUYỂN ONLINE dưới đây.
Hạn cuối: 23:59 ngày 30/4/2025
Lưu ý: Do hạn chế về mặt thời gian, chúng tôi có thể sẽ chỉ phản hồi kết quả ứng tuyển qua email cho các ứng viên được chọn. Trong và sau khi ứng tuyển, vui lòng thường xuyên kiểm tra cả hòm thư Spam hoặc Promotions (Quảng cáo) để không bỏ sót bất cứ thông báo nào từ chúng tôi.
ỨNG TUYỂN ONLINE
1 applicant
