Provide food and beverage service in accordance with departmental standards and operating procedures;
Welcome guests warmly, offer assistance, and maintain a friendly and professional manner throughout service;
Prepare service areas before opening, ensuring equipment, utensils, menus, and supplies are clean, complete, and ready for use;
Maintain knowledge of menu items, beverage offerings, daily activities, and hotel facilities to respond accurately to guest inquiries;
Support table service, guest reception, cashiering, and beverage preparation as assigned;
Follow billing and cashiering procedures to ensure accurate transactions;
Keep menus, beverage lists, and guest materials clean and in good condition, reporting replacement needs to the supervisor;
Maintain cleanliness and hygiene in dining areas, service stations, bars, and storage areas;
Handle and store equipment and supplies in accordance with hygiene requirements and HACCP standards;
Complete opening and closing inventories, replenish supplies, and submit stock requisitions as assigned;
Communicate unavailable items and operational updates to relevant team members;
Respond to guest requests and complaints within assigned authority, escalating unresolved matters to the supervisor or manager on duty;
Report guest feedback, service difficulties, equipment issues, and other relevant information promptly;
Assist the supervisor in maintaining guest preferences and service records;
Attend daily briefings, meetings, and training sessions as required;
Maintain punctuality, personal grooming, and uniform standards;
Follow workplace health, safety, security, and emergency procedures;
Perform other duties as assigned by the line manager.
2. Requirements
High school diploma or vocational qualification in Hospitality, Food and Beverage, or a related field;
At least 1 year of relevant experience, or an equivalent combination of education and practical experience;
Experience in a 4-star or 5-star hotel or an upscale restaurant is preferred;
Intermediate English skills in speaking, listening, reading, and writing;
Good communication and customer service skills;
Basic knowledge of restaurant service, food hygiene, and safe handling of equipment;
A friendly, professional attitude and willingness to support colleagues;
Ability to follow operating procedures and maintain cleanliness and attention to detail.
3. Benefits
Sun Group's Entertainment and Hospitality Division (SHE) offers a highly dynamic, professional, and constantly evolving work environment with numerous career development opportunities. At SHE, employees will enjoy the following benefits:
Attractive salary, accompanied by housing support and allowances for meals, phone expenses, etc.; SunCare health insurance for employees;
Special offers on amusement park and entertainment services for employees and their families;
Professional training and development opportunities;
Housing policy providing apartments or houses for long-term employees.
Vị trí Sun Tourism Academy - F&B Attendant do công ty Công ty Cổ phần Tập đoàn Mặt trời (Tập đoàn Sun Group) tuyển dụng tại An Giang, Kiên Giang, Joboko tự động tổng hợp mức lương Thương lượng, tìm thêm việc làm về Sun Tourism Academy - F&B Attendant hoặc công ty Công ty Cổ phần Tập đoàn Mặt trời (Tập đoàn Sun Group) ở các link phía trên