System Management & Security Auditing Specialist

• Receive, analyze, and resolve issues encountered by users during the operation and use of the MIDAS system.
• Provide timely support and guidance to users to ensure the effective and smooth operation of the system.
• Identify potential system issues and coordinate appropriate actions to minimize operational disruptions.
• Support the continuous development and enhancement of the MIDAS system in line with business and operational requirements.
• Act as a key liaison between system users and the IT team to communicate business requirements and system-related issues.
• Work closely with the IT team to implement bug fixes, system upgrades, enhancements, and other improvement initiatives.
• Follow up on system development and improvement activities to ensure that user requirements are properly addressed.
• Implement, monitor, and maintain compliance with customer's security policies, standards, and audit requirements, including 6S, policy audit, and other applicable requirements.
• Prepare, coordinate, and support security audit activities, including the collection and management of required documents and audit evidence.
• Monitor audit findings and areas for improvement, and coordinate with relevant teams to implement and complete corrective actions within the required timeline.
• Identify compliance gaps and improvement opportunities, and support continuous improvement to maintain audit readiness and compliance performance.
• Perform other tasks as assigned by line manager.