teaching Quality Assurance Officer (tqa)

CÔNG TY CỔ PHẦN CÔNG NGHỆ GIÁO DỤC NATIVE X

Địa điểm làm việc: Hồ Chí Minh

Hết hạn: 06/06/2024

Chi tiết công việc
Giới thiệu công ty

Mức lương: Thoả thuận

Loại hình: Toàn thời gian

Chức vụ: Nhân viên

Kinh nghiệm: 1 - 3 năm

quality assurance manager english toeic

Mô tả công việc

Quality assurance operation & training
Observe online class directly or via records as scheduled or when needed;
Support resolving emergency issues in classes when needed;
Coordinate with the teacher in accessing suitable teaching resources; methodology, etc.
Conduct onboard training or other necessary training for teachers when needed;
Coordinate to reconcile conflicts; complaints between teachers and students;
Follow up with the teacher on completing class feedback and reports;
Check and approve teaching hours on time;
Assign and record office tasks to teachers properly and effectively;
Attend and conduct observations and academic ranking to candidates while attending demos
Process, policies, and regulation
Follow all working procedures, policies, rules, and regulations of TED;
Support team members in handling requests and concerns from teachers;
Support to check, monitor, remind and guide teachers and subordinates (if any) to follow the rules and regulations;
Participate in researching and revising processes annually or when needed;
Collaborate with team members in maintaining the TED operation in the right standard;
Update and make necessary reports;
Other
Other ad hoc assignments required by Line manager.

Yêu cầu công việc

Skills & Abilities
Experienced in researching and problem solving skills;
Have good skills in verbal and non-verbal communication;
General & Specialist Knowledge
English proficiency (IELTS/ TOEIC/ Other) being equivalent to C1 in CEFR Level or upwards;
Teaching Certificate (TEFL/ TESOL/ CELTA) is anadvantage;
Education & Training
At least Bachelor degree in English Teaching or relating majors;
Relevant Experience
At least 01-03 years experience in teaching and former experience in academic operation;
Special Requirements
Should be a team player; highly disciplined; proactive and tech-savvy
Computer literacy - MS Office; G-suit; CRM, etc

Quyền lợi được hưởng

Provide laptops for employees
Health insurance for all employees
12 days annual leave, 1 birthday leave 1 Christmas day leave
Flexible working hours
Opportunities to promote to higher positions

Thông tin khác

Cấp bậc
Nhân viên
Kinh nghiệm
1 năm
Số lượng tuyển
1 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu

Nộp hồ sơ liên hệ

CÔNG TY CỔ PHẦN CÔNG NGHỆ GIÁO DỤC NATIVE X

Giới thiệu công ty Xem trang công ty

Mission
Our mission is to empower adult learners with a well-rounded communication skill set for career advancement through our comprehensive English online learning platform. By utilizing a data-driven approach and scientific learning design on our advanced LMS platform, we aim to revolutionize the adult ELT market and offer the most effective and efficient means of learning English.
Vision
Our vision is to be the leader in innovative and effective learning solutions that meet the unique needs of adult learners in Vietnam. We aim to create an accessible and inclusive learning environment that fosters lifelong development for all. Our goal is to transform the way adult learners improve their English language skills and help them achieve their personal and professional aspirations.
About NATIVEX - The comprehensive online learning platform
NativeX Edtech's primary offering, NativeX, is a comprehensive and unified learning platform designed to streamline the learning process. Built on advanced technology, the platform enables convenient access to a diverse range of learning content and study programs. Employing a scientific data-driven approach, NativeX is dedicated to providing an efficient and effective learning experience for adults who wish to learn English but may face time and geographical constraints to attend traditional offline classes.

Quy mô công ty

Từ 101 - 500 nhân viên

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