• Arrange, adjust, and update the weekly work schedule for technicians.
• Monitor work progress and remind technicians to update results.
• Collect and urge technicians/customers to compile records and reports.
• Monitor, update, and report on the progress of work processing and record keeping on the system.
• Assist with the storage and organization of files and documents for the technical department.
• Enter and manage tickets on the system according to company procedures.
• Technical coordination when clients change their work schedules.
• Provide support to the
HR manager and Technical manager upon request.
• Graduated from college/university with a relevant major.
• Minimum of 3 years of experience as an Admin/Assistant; experience working with a Technical team is an advantage.
• Proficiency in office software (Excel, Word, PowerPoint) is an advantage.
• Excellent organizational and planning skills; careful and detail-oriented.
• Excellent communication skills, proactive, and able to work with multiple
stakeholders.
• A basic understanding of technical terminology is a plus.
• Able to communicate in English at work.
*** Benefits
• Salary: 14 - 18 million VND/month (negotiable based on ability).
• Entitled to full participation in social insurance, health insurance, and unemployment insurance as prescribed by law.
• Annual salary review.
• Lunar New Year bonuses, holiday bonuses, and mid-year performance bonuses.
• Public holidays, Tet (Lunar New Year), and annual leave are as stipulated by the State.
4. Working hours
• Monday - Friday: [protected info]
• Saturday: [protected info]
Work location: Hanoi Office: No. 2, Pham Tien Duat Street, Handi Resco Urban Area, Co Nhue 2 Ward, Hanoi.