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Mô tả công việc
Installing and configuring computer hardware operating systems and applications;
Monitoring and maintaining computer systems and networks;
Talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
Troubleshooting system and network problems and diagnosing and solving hardware/software faults;
Replacing parts as required;
Providing support, including procedural documentation and relevant reports;
Following diagrams and written instructions to repair a fault or set up a system;
Supporting the roll-out of new applications;
Setting up new users' accounts and profiles and dealing with password issues;
Responding within agreed time limits to call-outs;
Working continuously on a task until completion (or referral to tier 2 support, if appropriate);
Prioritizing and managing many open cases at one time;
Rapidly establishing a good working relationship with customers and other IT team;
Testing and evaluating new technology;
Conducting electrical safety checks on computer equipment.
Ensuring compliance with health and safety legislation
Perform daily checklist and report to relevant IT team/vendors if there is any issue
Any other duties consistent with the job as directed by management
Previous working experience in a LAN/WAN environment as Helpdesk IT/ Technician IT at least 6 month.
Good working knowledge of MS Office Suite. Familiarity with other office automation packages is preferable
Possess working knowledge of Microsoft Desktop and Network Operating Systems, Antivirus and E-Mail/Internet systems.
Sound English communication skills in written and oral forms.
Preferable Qualifications:
Previous working experience in Hospitality Industry
Certification on Microsoft Professional Courses and other IT Certifications
Experience in the use of network monitoring tools, remote desktop tools
Excellent leadership skills and teamwork skills
Results oriented, high energy, self-motivated
Possess working knowledge of Microsoft Desktop and Network Operating Systems, Antivirus and E-Mail/Internet systems.
Sound English communication skills in written and oral forms
Ngành nghề: CNTT - Phần cứng / Mạng
Kinh nghiệm: 1 Năm
Cấp bậc: Nhân viên
Hình thức: Nhân viên chính thức
Địa điểm: Bà Rịa - Vũng Tàu
Yêu cầu
Yêu Cầu Công Việc
Previous working experience in a LAN/WAN environment as Helpdesk IT/ Technician IT at least 6 month.
Good working knowledge of MS Office Suite. Familiarity with other office automation packages is preferable
Possess working knowledge of Microsoft Desktop and Network Operating Systems, Antivirus and E-Mail/Internet systems.
Sound English communication skills in written and oral forms.
Preferable Qualifications:
Previous working experience in Hospitality Industry
Certification on Microsoft Professional Courses and other IT Certifications
Experience in the use of network monitoring tools, remote desktop tools
Excellent leadership skills and teamwork skills
Results oriented, high energy, self-motivated
Possess working knowledge of Microsoft Desktop and Network Operating Systems, Antivirus and E-Mail/Internet systems.
Sound English communication skills in written and oral forms
Quyền lợi
- Chế độ bảo hiểm
- Phụ cấp
- Xe đưa đón
- Đồng phục
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Nghỉ phép năm
Thông tin khác
Địa điểm làm việc
- Bà Rịa - Vũng Tàu
Việc làm Bà Rịa - Vũng Tàu
Thông tin chung
- Ngày hết hạn: 18/05/2025
- Thu nhập: Thỏa thuận
THE GRAND HO TRAM
Điểm đến nghỉ dưỡng và giải trí hàng đầu châu Á
The Grand Ho Tram chỉ cách Thành phố Hồ Chí Minh hai giờ ba mươi phút, khu phức hợp này cung cấp ba tòa tháp nghỉ dưỡng năm sao - The InterContinental® Grand Hồ Tràm, Holiday Inn Resort® Hồ Tràm Beach và Ixora Hồ Tràm by Fusion, tổng cộng hơn 1.200 phòng bao gồm: tối đa 1.100 phòng Tiêu chuẩn và Phòng Suite, 164 căn hộ và 46 biệt thự. Với hơn 17 nhà hàng và quán bar, 9 hồ bơi, 3 Spa, sân golf được đánh giá cao nhất Châu Á - The...
Quy mô công ty
Từ 1000 - 5000 nhân viên