Telesales (Khách Hàng Doanh Nghiệp)

1. Turning out Sales from Hotline
Receiving calls from the hotline and collecting adequate information about clients (company name, phone number, person in charge, demand, etc.)
Consulting and answering clients' queries about the company product & service.
Handling quickly and efficiently one-off orders from different channels (hotline & online) from small clients.
Maintaining and developing relationships with existing clients and potential clients, offering the best customer service during and after order purchase.
2. Verifying Leads and convert to meetings
Searching & collecting clients' information according to the required list, assessing the potential; and allocating verified leads to Sales Managers by turn.
Making the first calls to new potential clients to offer initial advice on products and services based on their demands.
Setting up meetings with potential clients for Line Manager/ Sales Managers.
Updating the report on requests from Line Manager.
Coordinating with the sales team and other departments to achieve business goals.
Other tasks as assigned by the Line Manager.