Thư Ký Buồng Phòng - HK Amin

Perform all administrative and clerical duties for the Housekeeping Department in an efficient and timely manner.
Answer telephone calls and handle all communications in accordance with resort standards.
Receive, record, and follow up on guest requests and internal work orders, ensuring proper coordination with relevant team members.
Maintain effective communication with Housekeeping Supervisors and other departments to ensure smooth daily operations.
Prepare and distribute daily reports, including room status, discrepancies, and housekeeping productivity reports.
Manage and organize all departmental records, documents, and filing systems accurately.
Handle incoming and outgoing correspondence, including emails, memos, and internal communications.
Prepare requisitions for housekeeping supplies and coordinate with the store for timely collection.
Update and maintain the Housekeeping information board and internal communication channels.
Ensure the Housekeeping office is well-organized, clean, and operates efficiently.
Assist in preparing monthly reports, schedules, and other documentation as required by the Executive Housekeeper.
Perform any additional duties as assigned by the Executive Housekeeper or management.