Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
RESPONSIBILITIES
Receive and process customer requests for booking and issuing tickets.
Remind customers of ticket issuance deadlines and assist with related issues.
Plan and remind customers before departure to ensure they have all the necessary flight information.
Handle requests for ticket changes/cancellations according to airline policies.
Assist customers with related information such as baggage policies, ticket prices, online/offline check-in procedures.
Support customers in handling emergency situations like lost tickets, flight cancellations/delays, and itinerary changes.
Keep track of and update promotional programs and airline policies to advise customers.
Coordinate with related departments to ensure effective customer service.
Yêu cầu
Graduated from intermediate level or higher, preferably in tourism, aviation, or customer service-related fields.
Minimum 2-3 years of experience in airline ticket sales or related fields in air transportation, tourism, or customer care.
Proficient in using Global Distribution Systems (GDS) such as Amadeus, Galileo, or domestic airline websites.
Proficient in office software (Word, Excel).
Good communication skills, flexible in handling situations.
Ability to work independently and effectively in a team.
Preference for candidates with basic English communication skills.
Careful, honest, with a high sense of responsibility and dedication to work.
Quyền lợi
14 Annual Leaves & 11 days public holiday according to Vietnamese Law.
Training Allowance: External Training Course.
Provide Laptop & Monitor.
Full salary insurance, personal income tax.
Health Care Insurance package.
Annual outing trip.
13-month bonus program.
Yearly company trip, birthday's gifts, teambuilding.
Performance review: once per year.
Company Sponsorship of Badminton & Football Club.
Join the dynamic, young and friendly project teams.
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:30 đến 17:30)
Thông tin chung
- Ngày hết hạn: 29/03/2025
- Thu nhập: Trên 10 triệu
Nơi làm việc
- - Hồ Chí Minh: Tầng 5, Tòa Nhà Jvpe, Lô 20, Đường Số 2, Công Viên Phần Mềm, Quận 12
