Tour Guide

Position: Tour Guide
Department: Operations
Reports to: Operations Director
Working Location: Đắk Lua Commune, Đồng Nai City
Company Overview
Katien Safari is one of the departments of the Oxalis Adventure, the operator of world-class Hang Son Doong expeditions and globally recognized cave adventures in Phong Nha - Ke Bang.
Built on Oxalis' proven standards in safety management, operational excellence, and environmental stewardship, Katien Safari delivers premium safari experiences in the heart of Cat Tien National Park, Dong Nai Province, Southern Vietnam.
Our mission is to advance responsible, conservation-led adventure tourism that protects natural ecosystems, supports wildlife conservation, and creates meaningful economic opportunities for local communities.
Katien
Safari aims to set a new benchmark for sustainable safari experiences in Vietnam.
Position Summary
Katien Safari is seeking a responsible, knowledgeable, and highly motivated Tour Guide to lead and operate premium safari and wilderness experiences.
The ideal candidate demonstrates strong communication skills, sound judgment under field conditions, and a genuine passion for wildlife, conservation, and outdoor exploration. This role requires not only guiding expertise but also a strong commitment to safety, environmental responsibility, and guest experience excellence in alignment with Oxalis Group standards.
Job Responsibilities
Guiding & Information Delivery
Provide accurate, engaging, and educational interpretation about wildlife, ecosystems, and conservation efforts within Cat Tien National Park.
SDeliver clear safety briefings and ensure guests fully understand tour guidelines and environmental protocols.
Answer guest inquiries proactively and support guests throughout the safari experience.
Act as a professional representative of Katien Safari and Oxalis Group at all times.
Tour Management
Ensure the safety of guests and staff throughout all safari and wilderness tours.
Supervise and coordinate logistical arrangements before and during tours.
Monitor environmental impact and ensure all activities follow conservation and minimal-impact principles.
Proactively handle unexpected situations while maintaining guest satisfaction and safety standards.
Guest experience & team coordination
Foster group cohesion and create meaningful connections between guests and nature.
Collaborate closely with operations, lodge, camp and logistics teams to ensure seamless tour delivery.
Uphold premium service standards aligned with Oxalis brand positioning.
Reporting
Prepare daily and weekly reports, incident reports, and other reports as required by management.
Job Requirements
College degree or higher.
Good command of spoken English.
Excellent physical condition suitable for outdoor and wilderness activities.
Required Skills
Ability to work independently and make quick, effective decisions.
Flexible and responsive in handling unexpected or challenging situations.
Strong organizational and task management skills.
Effective time management.
Proactive communication and presentation skills.
Advantages
Valid International Tour Guide License.
Strong public speaking and engaging personality.
Experience in jungle trekking or adventure tourism is an advantage.
Salary & Benefits
Salary: Negotiable.
Monthly performance-based bonus.
13th-month salary.
Full social and health insurance in accordance with company policy; periodic health check-ups provided.
Professional training in:
Adventure tourism knowledge.
Geology, biodiversity, and regional culture & history.
Safety skills and incident prevention/handling procedures.
Rescue, first aid, and emergency response.
Use and maintenance of specialized equipment.
Professional adventure tour management operations.
How To Apply
Please send your CV and Cover Letter to: [protected info]
Email subject: Full Name - Application for Full-time Tour Guide Position
Application deadline: 30/06/2026
Note: Only shortlisted candidates will be contacted.