Mô tả công việc
1. Technical solutions and drawings: Based on customer requirements, complete the product configuration plan and provide pre-sale, in-sale and post-sale technical support services.
2. Customer relationship management: Assist international sales in translation, be responsible for answering customer complaints and following up, and formulate effective solutions; if the issue cannot be resolved online, it is necessary to promptly arrange a business trip to the customer's site for handling.
4. Product and technical training: Conduct product knowledge and technical training for customers (including company overview, product selling points and advantages, hardware configuration, installation specifications, etc.); continuously optimize without training materials based on training feedback to improve training effectiveness;
5. Market information collection: Pay attention to industry trends and competitor information in the Vietnamese market, regularly organize information or provide samples to the company, and provide references for product strategy optimization.
Yêu cầu
1. Gender not restricted, 24 years old or above, with more than one year of work experience;
2. College degree or above, majoring in mechanical engineering, automation, English or related engineering fields is preferred;
3. Proficient in Vietnamese as the native language, and fluent in English in listening, speaking, reading and writing, able to use it as the working language;
4. Possess good communication and coordination skills, sensitive to data, logical thinking, and good at analyzing problems.
Quyền lợi
1. Salary range: 20M to 35M VND
2. Work from home or at Ho Chi Minh City
3. One-month training in Guangzhou China with free accommodation and meals
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 7 (từ 08:00 đến 17:00)
Thông tin chung
- Thu nhập: 800 - 1,300 USD
Nơi làm việc
- - Hồ Chí Minh: 46 Lê Thị Riêng, Phường Thới An (Quận 12 cũ)