Trưởng Phòng Vận Hành - Operation ManagerRu9 - The sleep company (RU9 COMPANY LIMITED)
Nơi làm việc: Hồ Chí Minh
Ngành nghề: Quản trị kinh doanh, Quản lý điều hành, Lương cao, Sản xuất / Vận hành sản xuất, Bán hàng, Giao Dịch Khách Hàng
Lương: Thoả thuận
Hình thức: Toàn thời gian
Ngày đăng: 07/06/2024
Hạn nộp: 06/07/2024
Mô tả công việc
POSITION OVERVIEW:
Ru9 is seeking a Business Operations Manager to spearhead our operational strategy and execution. This role is crucial for maintaining and elevating our fulfillment operations and delivery service levels. The successful candidate will work closely with the CEO to implement new business initiatives and drive process improvements across multiple departments. A strong foundation in data analytics is essential to foster a data-driven culture within the operational team for continuous improvement.
KEY RESPONSIBILITIES
Operational Metrics Oversight: Develop and manage key operational metrics for fulfillment, logistics, and delivery service levels, ensuring the company meets its high standards for operational excellence.
Delivery and Fulfillment Excellence: Ensure that delivery and fulfillment services meet or exceed customer expectations and service level agreements.
Inventory Optimization: Collaborate with the supply chain team to manage stock levels, ensuring product availability meets demand without overstocking or stockouts.
Process Optimization: Lead process improvement efforts to streamline operations, focusing on the development and optimization of Standard Operating Procedures (SOPs) across the operational team and with other departments such as finance, product, and sales.
Data Analytics Proficiency: Utilize data analytics to inform decision-making, identify areas for operational enhancements, and monitor the impact of implemented changes.
Technology Utilization: Partner with tech/data teams to enhance operational systems, ensuring that the infrastructure supports efficient and effective processes.
Cross-Functional Collaboration: Work closely with system and technology teams, as well as the data team, to leverage insights and technology in refining SOPs and achieving operational targets.
Strategic Planning: Contribute to the overall operational strategy of the company, ensuring it supports the business's growth and customer service objectives.
Team Leadership: Build and lead a high-performing operations team, empowering them with the tools and knowledge to excel in their roles.
Ru9 is seeking a Business Operations Manager to spearhead our operational strategy and execution. This role is crucial for maintaining and elevating our fulfillment operations and delivery service levels. The successful candidate will work closely with the CEO to implement new business initiatives and drive process improvements across multiple departments. A strong foundation in data analytics is essential to foster a data-driven culture within the operational team for continuous improvement.
KEY RESPONSIBILITIES
Operational Metrics Oversight: Develop and manage key operational metrics for fulfillment, logistics, and delivery service levels, ensuring the company meets its high standards for operational excellence.
Delivery and Fulfillment Excellence: Ensure that delivery and fulfillment services meet or exceed customer expectations and service level agreements.
Inventory Optimization: Collaborate with the supply chain team to manage stock levels, ensuring product availability meets demand without overstocking or stockouts.
Process Optimization: Lead process improvement efforts to streamline operations, focusing on the development and optimization of Standard Operating Procedures (SOPs) across the operational team and with other departments such as finance, product, and sales.
Data Analytics Proficiency: Utilize data analytics to inform decision-making, identify areas for operational enhancements, and monitor the impact of implemented changes.
Technology Utilization: Partner with tech/data teams to enhance operational systems, ensuring that the infrastructure supports efficient and effective processes.
Cross-Functional Collaboration: Work closely with system and technology teams, as well as the data team, to leverage insights and technology in refining SOPs and achieving operational targets.
Strategic Planning: Contribute to the overall operational strategy of the company, ensuring it supports the business's growth and customer service objectives.
Team Leadership: Build and lead a high-performing operations team, empowering them with the tools and knowledge to excel in their roles.
Yêu cầu công việc
Bachelor's degree in Business Administration, Operations Management, Logistics, or a related field.
A minimum of 5 years of experience in operations management, preferably in a D2C or e-commerce environment.
Proven track record of scaling operations and increasing efficiency within a fast-paced environment.
Strong leadership skills and experience managing diverse teams.
Excellent analytical and problem-solving abilities.
Proficient in using data to inform and guide operational decisions.
Exceptional communication and interpersonal skills.
Knowledge of the mattress industry or large-item home delivery is a plus.
Willingness to work flexible hours, including weekends and holidays, as necessary.
A minimum of 5 years of experience in operations management, preferably in a D2C or e-commerce environment.
Proven track record of scaling operations and increasing efficiency within a fast-paced environment.
Strong leadership skills and experience managing diverse teams.
Excellent analytical and problem-solving abilities.
Proficient in using data to inform and guide operational decisions.
Exceptional communication and interpersonal skills.
Knowledge of the mattress industry or large-item home delivery is a plus.
Willingness to work flexible hours, including weekends and holidays, as necessary.
Quyền lợi được hưởng
Competitive and attractive salary
Yearly performance bonus (KPI) based on company's policies
Social insurance and annual leave
Provision of Lunch and Work Equipment
Birthday gifts
Company trip and internal activities
Ru9 gifts for work anniversary
Special discounts for Ru9-ers
Opportunities for career advancement and development in a young, fast-growing and dynamic environment
Yearly performance bonus (KPI) based on company's policies
Social insurance and annual leave
Provision of Lunch and Work Equipment
Birthday gifts
Company trip and internal activities
Ru9 gifts for work anniversary
Special discounts for Ru9-ers
Opportunities for career advancement and development in a young, fast-growing and dynamic environment
Thông tin khác
Cấp bậc
Trưởng/Phó phòng
Kinh nghiệm
3 năm
Số lượng tuyển
1 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Trưởng/Phó phòng
Kinh nghiệm
3 năm
Số lượng tuyển
1 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Nộp hồ sơ liên hệ
Ru9 - The sleep company (RU9 COMPANY LIMITED)
Giới thiệu công ty
Ru9 - The sleep company (RU9 COMPANY LIMITED) việc làm
283A Hai Bà Trưng, P8, Quận 3, TP. Hồ Chí Minh
Quy mô: Từ 101 - 500 nhân viên
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Vị trí Trưởng Phòng Vận Hành - Operation Manager do công ty Ru9 - The sleep company (RU9 COMPANY LIMITED) tuyển dụng tại Hồ Chí Minh, Joboko tự động tổng hợp mức lương Thoả thuận, tìm thêm việc làm về Trưởng Phòng Vận Hành - Operation Manager hoặc công ty Ru9 - The sleep company (RU9 COMPANY LIMITED) ở các link phía trên
Giới thiệu công ty
Ru9 - The sleep company (RU9 COMPANY LIMITED) việc làm
283A Hai Bà Trưng, P8, Quận 3, TP. Hồ Chí Minh
Quy mô: Từ 101 - 500 nhân viên