[Urgent] Agent (B2B) Sale Executive (Inbound Travel)

***Job Objectives:
Be responsible for sales target by actively communicating with customers (agents) and finding or open new account.
***Roles and accountabilities:
- Consults and supports overseas agents, helping them success in sales and confirm their bookings.
- Communicate with existing agent to generate more sales and regular bookings.
- Proactively find, negotiate and win new agents.
- Meet all job standards: On time response, provide insightful consultation, follow-up, up-selling... as per company's requirements.
- File, keep track of all bookings on daily basis.
- Win personal targets on revenue and profit.
- Create travel itineraries, tour proposals, make quotations for all the request, prepare tour confirmations to overseas agents.
- Work closely with other departments to proceed all the service to make sure tours are well managed and run smoothly.
- Perform customer service before, within and after each booking.
- Prepare and submit regular reports to DOS.
- Coordinate with other departments to create new tour products.
Being a member of Asia Pioneer Team, you are expected, and enjoy the following:
• Directly sell tailor-made package tours to English speaking customers, prepare proposals and quotations for retail agents or direct clients.
• Design tour programs and make quotations according to clients' requests, FIT & Agents, and provide additional information & consultancy (about the destination and services) in order to boost sales.
• Gather information to fully understand clients/ agent requests and present options to meet their needs.
• Identify and take action to up-sell and promote all Asia Pioneer Travel destinations, Tailor-made tours.
• Take ownership of and monitor individual sales process and follow up with clients/ agents to increase booking conversion.
• Negotiate fees and changes with clients/ agents (where necessary) to optimize sales values.
• Prepare and send final confirmation, invoices other travel documents or vouchers to clients/ agents.
• Co-ordinate with other departments of Asia Pioneer to ensure all the services committed to clients.
• Work with operations/ reservations to help solve problems for clients when required.
• Maintain relationships/ constant communication with clients/ retail travel agents by ensuring personal service is optimized.
• Collect clients feedback and offer ideas to team to constantly improve Asia Pioneer Travel service quality.
• Build and quote new tours for Asia Pioneer's websites.
• Follow-up client's payments.
• Report to Sales Team Leader.