[Urgent] Presales Manager - Telesales Manager for Real Estate

1. MANAGER TELESALES OPERATIONS

- Handling inbound calls and making outbound calls to buyers for properties.

- Handling calls for Pre-sales marketing related to project inquiries, guiding them with directions, and efficient follow-ups to customers, and maintaining high service standards.

- Guide and introduce customers to the current portfolio of all the projects, and book appointments for site visits.

- Proactively follow up with leads generated.

- Follow quality parameters set by the organization

- Generate site visit prospects over the phone

- Coordination with sales team for all the projects and monitoring them with clients about the site visit to ensure maximum lead conversion

- Maintaining an accurate database of the call records and presentation of the same on a timely basis.

- Created and maintained team relationships.

- Directing all activities required to achieve walk-in numbers to the site, targets, and goals.

- Ensure efficient follow-ups to customers and maintain high service standards.

- Arranging home visits for clients.

2. TRAINING AND DEVELOPING PRE-SALES EXECUTIVES

- Recruit, train and develop the sales executives to make sure they can represent the Masterise Homes to converse with customers