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Mô tả công việc
MSB is looking for a skilled UX Writer to join our creative team. This role will contribute to enhancing user experience by creating clear, concise, and consistent content for our digital products. On top of that, you will play a key part in creating user-friendly content, understanding the needs of bank customers, effectively communicating banking terms, and helping users easily use our banking services and products for a seamless experience.
+ Key responsibilities:
- Collaborate with the UX/UI design and cross-functional teams (
designers, marketers, product
developers, compliance officers) to create content that improves customer satisfaction and meets business objectives.
- Write and optimize UI content including messages, instructions, alerts, error messages, and feature descriptions.
- Ensure content is inclusive and easily understood by a broad range of bank users.
- Develop internal documentation and content guidelines to ensure all departments understand the content strategy.
- Conduct usability testing to gather user feedback and continuously improve content based on real data.
- Maintain consistency in voice and tone across all digital channels and products.
- Continuously update and improve content based on new UX trends and customer needs.
Yêu cầu
- Bachelor's degree in Banking, Linguistics, Design, or a related field.
- Minimum of 1-2 years of experience in UX writing or technical writing, preferably in banking or financial services.
- Excellent writing skills with the ability to make complex concepts simple and understandable for all users.
- Knowledge of technology, strong research abilities, and good documentation skills
- Strong communication and teamwork skills, with the ability to collaborate with departments such as design, product development, and marketing.
- Familiar with design tools like Figma or other UX writing software is a plus.
Quyền lợi
1. Attractive Salary and Bonus:
Competitive Salary: Offered at market-competitive rates, commensurate with the candidate's competence, and will be negotiated upon successfully passing the interview round.
Incentive/KPI & Commission Bonus: Attractive incentives and commissions are paid monthly, with no income limit (applicable to sales positions and certain specialized roles).
Year-End Performance Bonus: Ranging from 2 to 5 months of the average annual salary, depending on performance evaluation results.
2. Comprehensive Benefits Policy:
Insurance: Standard insurance as per legal regulations and premium health insurance for MSB employees.
Diverse Welfare Programs: Including flexible working hours, company trips, birthday leave, school-year opening leave for employees' children, etc.
Preferential Loan Programs: Offering low-interest loans for employees.
3. Training and Career Advancement:
Comprehensive Training Programs: Structured training aimed at transformation (Re-skill, Up-skill, New-skill), tailored for different job groups.
Guidance and Mentorship: Employees receive dedicated guidance from direct leaders, managers, and industry experts.
Management Development Programs: Designed for high-potential employees to prepare them for future management and leadership positions.
Internal Promotion Priority: Management-level recruitment prioritizes internal talent, providing employees with growth opportunities.
4. Professional Working Environment and Dynamic Corporate Culture:
Friendly & Supportive Atmosphere: Encouraging responsibility, mutual support, and collaboration.
Dynamic & Creative Culture: Promoting innovation and continuous learning.
Respect for Diversity: Fostering teamwork and effective collaboration.
Vibrant Cultural, Sports, and Recreational Activities: Creating a cohesive and enjoyable work environment.
Prestigious Awards: Recognized for consecutive years by HR Asia as a "Best Workplace in Asia" and by Anphabe as a "Company with a Happy Workforce."
Bảo hiểm xã hội, Bảo hiểm sức khỏe, Khám sức khỏe định kỳ, Team building, Du lịch hàng năm, Phụ cấp thâm niên, Thưởng cổ phần, Thưởng hiệu quả làm việc
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:00 đến 18:00)
Thông tin chung
- Ngày hết hạn: 25/04/2025
- Thu nhập: 30 - 33 triệu
