Mô tả công việc
Serve as the main point of contact for VIP customers, addressing their needs promptly and effectively.
Develop and implement strategies to enhance customer satisfaction and loyalty.
Organize and manage exclusive events and services tailored to VIP clients.
Gather customer feedback to improve service quality and offerings.
Collaborate with internal teams to ensure a high standard of service delivery.
Yêu cầu
Proven experience in customer service, hospitality, or VIP management.
Strong communication and interpersonal skills.
Excellent problem-solving abilities and attention to detail.
Ability to work in a fast-paced environment while maintaining a positive attitude.
Proficiency in CRM systems is a plus
Quyền lợi
Negotiable salary
Transportation allowance
Social insurance, annual leave
Air ticket
Thông tin khác
Địa điểm làm việc
- Hà Nội: Số 2 Thái Hà, Đống Đa
Thời gian làm việc
Work in shift