Voice Engineer in Ho Chi Minh Office
Trends & Technologies, Inc Vietnam Co, Ltd
Địa điểm làm việc: Hồ Chí Minh
Hết hạn: 31/10/2024
- Chi tiết công việc
- Giới thiệu công ty
Mức lương: Cạnh tranh
Loại hình: Toàn thời gian
Chức vụ: Nhân viên
Kinh nghiệm: 1 năm
Mô tả công việc
Mô tả Công việc
Essential Functions/ Responsibilities
Operations and Maintenance Services
- Provide technical assistance and support via phone, email , remote or onsite
- Troubleshoot, diagnose, and resolve technical hardware and/or software issues.
- Monitor and respond quickly and effectively to customer inquiries and ensure appropriate resolution of the same
- Perform preventive maintenance of telephony systems.
- Research and providing PBX solutions
Implementing Enterprise Unified Communications.
Coordinating and working with vendors, carriers on VOIP infrastructure and trunk services.
Produce and maintain all necessary technical documentation.
Essential Functions/ Responsibilities
Operations and Maintenance Services
- Provide technical assistance and support via phone, email , remote or onsite
- Troubleshoot, diagnose, and resolve technical hardware and/or software issues.
- Monitor and respond quickly and effectively to customer inquiries and ensure appropriate resolution of the same
- Perform preventive maintenance of telephony systems.
- Research and providing PBX solutions
Implementing Enterprise Unified Communications.
Coordinating and working with vendors, carriers on VOIP infrastructure and trunk services.
Produce and maintain all necessary technical documentation.
Yêu cầu công việc
Yêu Cầu Công Việc
1. JOB REQUIREMENT
Minimum ITE / Diploma in IT, Unified Communications or other related Engineering Field
At least 1 year of experience working in a helpdesk or technical support environment
Must be able to demonstrate a customer first approach to support
Positive, committed, customer-oriented and independent
Excellent communications and interpersonal skills
Highly organised and able to work on own initiative to complete the range of tasks required
Flexible and willing to work outside core business hours as required
Fresh entry level is welcome to apply as training will be provided
2. MORE INFORMATION:
Probationary period: 2 months with fully-paid salary
Age: Unlimited
Working time: Mondays - Fridays (7:45AM - 4:45PM ) & Saturdays (8:30AM- 12:00PM)
Benefit:
* Salary: Negotiation, bonus and salary review once per year (depends on Company business and staff working performance).
* 12 days fully-paid annual leave per year.
* Social and health insurance
* Holidays: 12 paid leave/year
1. JOB REQUIREMENT
Minimum ITE / Diploma in IT, Unified Communications or other related Engineering Field
At least 1 year of experience working in a helpdesk or technical support environment
Must be able to demonstrate a customer first approach to support
Positive, committed, customer-oriented and independent
Excellent communications and interpersonal skills
Highly organised and able to work on own initiative to complete the range of tasks required
Flexible and willing to work outside core business hours as required
Fresh entry level is welcome to apply as training will be provided
2. MORE INFORMATION:
Probationary period: 2 months with fully-paid salary
Age: Unlimited
Working time: Mondays - Fridays (7:45AM - 4:45PM ) & Saturdays (8:30AM- 12:00PM)
Benefit:
* Salary: Negotiation, bonus and salary review once per year (depends on Company business and staff working performance).
* 12 days fully-paid annual leave per year.
* Social and health insurance
* Holidays: 12 paid leave/year
Quyền lợi được hưởng
Chế độ bảo hiểm
Chế độ thưởng
Chăm sóc sức khỏe
Tăng lương
Phụ cấp thâm niên
Nghỉ phép năm
Chế độ thưởng
Chăm sóc sức khỏe
Tăng lương
Phụ cấp thâm niên
Nghỉ phép năm
Thông tin khác
Bằng cấp:
Cao đẳng
Giới tính:
Nam
Độ tuổi:
25 - 35
Lương:
Cạnh tranh
Cao đẳng
Giới tính:
Nam
Độ tuổi:
25 - 35
Lương:
Cạnh tranh
Thông tin chung
- Mức lương: Thỏa thuận
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 31/10/2024
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