Warehouse Supervisor

Mô tả Công việc
1. Job Purpose
Responsible for the overall management and operation of the raw material warehouse and finished goods warehouse. Establish and continuously improve warehouse rules, regulations, and operational procedures to ensure efficient, safe, and orderly daily warehouse operations to meet production and shipping requirements.
2. Key Responsibilities
System & Process Development
Lead the establishment and continuous improvement of warehouse management systems, Standard Operating Procedures (SOPs), safety regulations, inventory counting procedures, inbound/outbound processes, and exception handling mechanisms, ensuring compliance with company requirements and local Vietnamese regulations.
Develop and optimize operational processes for both the raw material warehouse and finished goods warehouse, outbound operations in the finished goods warehouse.
Establish an inventory record management system, clearly defining standards for recording, verification, and archiving to ensure book-to-physical consistency.
Daily Operations Management
Oversee daily receiving, issuing, storage, and inventory counting activities in both warehouses. Effectively allocate personnel, equipment, and space to ensure timely material supply to production and on-time finished goods shipment.
Organize and supervise daily/periodic counts, random checks, and annual full inventory counts; analyze discrepancies and implement corrective actions to maintain high inventory accuracy (target ≥98%-99.5%, specific target set by the company).
Manage warehouse 5S/6S, safety, fire protection, and proper use of personal protective equipment to eliminate safety hazards.
Inventory & Record Management
Ensure all inbound and outbound documents are timely and accurately entered into the system (ERP/WMS), achieving consistency among records, cards, and physical stock.
Monitor inventory turnover, slow-moving stock, overstock, and stockout situations; provide timely warnings and drive resolution.
Coordinate with Finance, Production, Purchasing, Sales, and other departments on inventory reconciliation, cost accounting support, and audit activities.
People & Team Management
Provide input on warehouse team recruitment, conduct training, performance evaluation, shift scheduling, and daily guidance; develop a team capable of executing procedures and handling exceptions.
Establish performance evaluation KPI and continuously improve team execution and service awareness.
Other Duties
Participate in new factory warehouse layout optimization, equipment selection recommendations, and collection of improvement suggestions during the automated system ramp-up period.
Handle urgent exceptions (incoming material issues, system failures, urgent shipments, etc.) and report promptly to superiors.
Complete other related tasks assigned by supervisors.