Mô tả công việc
- Receive, inspect, and record returned warranty failure parts from dealers based on approved claims; verify defect condition, completeness, and consistency with claim information; maintain full traceability and status control.
-Manage labeling, storage, and condition status of returned parts pending investigation or shipment; ensure 5S, safety, and compliance.
- Coordinate with warranty team and dealers to follow up on missing, overdue, or documentation-incomplete return cases.
- Prepare and arrange shipment of failure parts to IML/IMIT/local suppliers within standard lead time; provide inspection results, photos, and part condition reports to support investigation.
- Prepare periodic reports on returned parts status, overdue cases, and shipment progress; propose improvement actions to reduce delays and claim/part mismatches.
- Control and issue warranty booklets, customer care vouchers; review and process dealer warranty registration submissions for approval.
Yêu cầu
- Bachelor's Degree (or College level and above) in Automotive Engineering, Mechanical Engineering, Industrial Engineering, Logistics, or related fields.
- Having from 3 years' experience in automotive after-sales operations, warranty, spare parts, warehouse/logistics, quality control, or related functions.
- Good command of MS Office, especially Excel; experience with ERP systems and data management is an advantage.
- Able to communicate and prepare reports in English.
- Detail-oriented, organized, and capable of managing multiple tasks under strict deadlines.
- Strong coordination, reporting, analytical, and problem-solving skills.
- Valid Driver's License B2.
Quyền lợi
Thưởng
Competitive salary, 13th month salary and bonus
Chăm sóc sức khoẻ
Social Insurance according to Law; Premium Health Insurance
Nghỉ phép có lương
18 days annual leave, 5 working days/week from Monday to Friday
Thông tin khác
NGÀY ĐĂNG
[protected info]
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Khoa Học & Kỹ Thuật > Kỹ Thuật Ô Tô
KỸ NĂNG
Automotive Engineering, Bảo Hành Ô Tô, Quản Lý Bảo Hành, Warranty Control, Warranty Management
LĨNH VỰC
Ô tô
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
3
QUỐC TỊCH
Không giới hạn
Xem thêm
Thông tin chung
Nơi làm việc
- 695 Quang Trung, Phường Thông Tây Hội, TP.HCM
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 05/07/2026
