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Mô tả công việc
Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):
- Customer channel management
- Case Management
- Customer onboarding and relationship management
- Contract and dispute management
- and more.
Management stream includes those who primarily lead people for whom they have employee lifecycle responsibilities including hire/fire decisions, coaching/mentoring, coordination of tasks, appraising performance, pay reviews, and developing for future assignments.
The management responsibilities are in addition to job specific accountabilities for objectives such as setting direction and developing business & operational areas, developing policies & practices, and implementing business plans. The planning horizon can vary from short to long term dependent on the career stage and goal achievement is typically accomplished through performance of direct and/or indirect reports.
Yêu cầu
Progression within this stream reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities.
A colleague at this level works independently within defined boundaries and guidelines in a specific area but will need supervision and support on more complex tasks. Knowledge is required for the application of practical methods and techniques, work procedures and processes.
Solutioning is through a choice between known alternatives, within the area of expertise and the leader will evaluate the appropriateness and effectiveness of the solution.
The job requires previous work experience in a related area, or practical knowledge obtained via advanced education.
Leaders at this level manage employees day-to-day and set priorities to ensure task completion.
Quyền lợi
Thưởng
Attractive Benefit Package + Yearly Performance Bonus
Chăm sóc sức khoẻ
Company Healthcare Package
Đào tạo
Training and Development Opportunities
Thông tin khác
NGÀY ĐĂNG
12/03/2025
CẤP BẬC
Trưởng phòng
NGÀNH NGHỀ
Hậu Cần/Xuất Nhập Khẩu/Kho Bãi > Quản Lý Chuỗi Cung Ứng
KỸ NĂNG
4PL, Supply Chain Management
LĨNH VỰC
Chuỗi cung ứng
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Không hiển thị
Xem thêm
Thông tin chung
- Ngày hết hạn: 11/04/2025
- Thu nhập: Thương lượng
Nơi làm việc
- SOFIC Tower, 10 Đường Mai Chí Thọ, Thủ Thiêm, Thành phố Thủ Đức, Thành phố Hồ Chí Minh, Việt Nam
MAERSK is an integrated container logistics company. Connecting and simplifying trade to help our customers grow and thrive. With a dedicated team of over 76,000 employees, operating in 130 countries, we go all the way to enable global trade for a growing world. For more information, please visit us at: https://www.maersk.com/
Maersk Vietnam thường tuyển dụng các vị trí:
- Maersk Tuyển dụng Thực tập Sinh
- Maersk tuyển dụng Customer Service
- Maersk tuyển INTERNSHIP tại Vietnam
Quy mô công ty
Từ 5000 - 10000 nhân viên
