[A8] Nhà mạng viễn thông Mỹ tuyển dụng CSKH line Tiếng Anh làm việc tại Vũ Phạm HàmCông Ty CP Bellsystem24 - Hoasao
Nơi làm việc: Hà Nội
Ngành nghề: Quản trị kinh doanh, Tư vấn/ Chăm sóc khách hàng, Sản xuất / Vận hành sản xuất, Nhân sự, Giao Dịch Khách Hàng
Lương: 12 - 14 triệu VNĐ
Hình thức: Toàn thời gian
Ngày đăng: 17/04/2024
Hạn nộp: 18/05/2024
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
1. Job Description
We are seeking a Customer Support Representative to handle incoming calls and provide assistance to our current customers. The main responsibilities include addressing customer-reported issues, facilitating SIM and phone replacements, and assisting customers with service registration. The role involves interacting with customers through phone calls and chat conversations. Additionally, the position requires proactive follow-up calls to customers using our services or upon their request for support. It is important to note thatthere are no sales targets or revenue quotasassociated with this role.
2. Location:
The 3rd floor, Trung Yen 1 Building, 1A Vu Pham Ham, Cau Giay, Hanoi.
3. Working Hours:
- Monday to Saturday, with Sundays off
- Call and chat channels:
+ Shift 1: 8:00 PM to 5:00 AM (Vietnam Time)
+ Shift 2: 10:00 PM to 7:00 AM (Vietnam Time)
+ Shift 3: 11:00 PM to 8:00 AM (Vietnam Time)
Break time: 60 minutes
We are seeking a Customer Support Representative to handle incoming calls and provide assistance to our current customers. The main responsibilities include addressing customer-reported issues, facilitating SIM and phone replacements, and assisting customers with service registration. The role involves interacting with customers through phone calls and chat conversations. Additionally, the position requires proactive follow-up calls to customers using our services or upon their request for support. It is important to note thatthere are no sales targets or revenue quotasassociated with this role.
2. Location:
The 3rd floor, Trung Yen 1 Building, 1A Vu Pham Ham, Cau Giay, Hanoi.
3. Working Hours:
- Monday to Saturday, with Sundays off
- Call and chat channels:
+ Shift 1: 8:00 PM to 5:00 AM (Vietnam Time)
+ Shift 2: 10:00 PM to 7:00 AM (Vietnam Time)
+ Shift 3: 11:00 PM to 8:00 AM (Vietnam Time)
Break time: 60 minutes
Yêu cầu
- Male/Female between 18 and 35 years old.
- English proficiency commensurate with the respective positions, with no English certification required.
- Candidates without experience will receive training.
- English proficiency commensurate with the respective positions, with no English certification required.
- Candidates without experience will receive training.
Quyền lợi
- Compensation: Full-time Agent positions:
+ Call Agent: Starting salary of 14 million VND
+ Chat Agent: Starting salary of 12 million VND.
- Regular salary reviews twice a year; salary review after the first 3 months of employment.
- Secure and safe working environment.
- The company provides 100% of the necessary equipment for work.
- Opportunity to enhance English language skills in a customer-oriented environment targeting the US market.
- Participation in social insurance (BHXH), health insurance (BHYT), and unemployment insurance (BHTN) as per Vietnamese law, with social insurance contributions starting after 2 months of employment.
- Young, dynamic, and creative working environment.
- Opportunities for career advancement to managerial positions such as Supervisor, Team Leader, Trainer, Specialist, and Group Leader.
- Flexibility to switch work channels based on individual capabilities to increase income.
- Birthday celebrations, team building activities, annual trips, recognition programs, and support from the labor union.
- Comprehensive initial vocational training provided.
+ Call Agent: Starting salary of 14 million VND
+ Chat Agent: Starting salary of 12 million VND.
- Regular salary reviews twice a year; salary review after the first 3 months of employment.
- Secure and safe working environment.
- The company provides 100% of the necessary equipment for work.
- Opportunity to enhance English language skills in a customer-oriented environment targeting the US market.
- Participation in social insurance (BHXH), health insurance (BHYT), and unemployment insurance (BHTN) as per Vietnamese law, with social insurance contributions starting after 2 months of employment.
- Young, dynamic, and creative working environment.
- Opportunities for career advancement to managerial positions such as Supervisor, Team Leader, Trainer, Specialist, and Group Leader.
- Flexibility to switch work channels based on individual capabilities to increase income.
- Birthday celebrations, team building activities, annual trips, recognition programs, and support from the labor union.
- Comprehensive initial vocational training provided.
Giới thiệu công ty
Công Ty CP Bellsystem24 - Hoasao
Số 74 Phạm Văn Đồng, Hà Nội
bell24-hoasao.com hoasao.vn
Việc làm tương tự
[Aeon Long Biên] Nhân Viên Chăm Sóc Khách Hàng, Đi Làm Ngay, Không Phải Bảo Vệ
Công ty TNHH Aeon Delight Việt Nam
Thoả thuận
Hà Nội
09/10/2024
[Hà Nội | HCM] Nhân Viên Kinh Doanh - Sản phẩm giáo dục
Công Ty CP Công Nghệ Giáo Dục Trường Học Trực Tuyến - Onschool
Từ 15.000.000 - 30.000.000 VNĐ
Hà Nội, Hồ Chí Minh
07/10/2024
[AEON Xuân Thủy] Nhân Viên Siêu Thị (Bán hàng, Thu Ngân, DVKH,...)
CÔNG TY TNHH AEON VIỆT NAM
Thỏa Thuận
Hà Nội
10/10/2024
Telesale / Chăm sóc Khách hàng tại Hà Nội
Tổng công ty cổ phần Bảo hiểm Ngân hàng TMCP Công Thương Việt Nam - VBI
Từ 8 triệu - 12 triệu VND
Hà Nội
08/10/2024
Nhân Viên Chăm Sóc Khách Hàng
Công ty Cổ phần Dịch vụ thương mại và sản xuất Gia Bảo Phát
6 - 12 triệu
Hà Nội
30/10/2024
Nhân Viên Chăm Sóc Khách Hàng
CÔNG TY CP THƯƠNG MẠI VÀ XNK ĐỨC TÍN
10 - 25 triệu VNĐ
Hà Nội
14/10/2024
Vị trí [A8] Nhà mạng viễn thông Mỹ tuyển dụng CSKH line Tiếng Anh làm việc tại Vũ Phạm Hàm do công ty Công Ty CP Bellsystem24 - Hoasao tuyển dụng tại Hà Nội, Joboko tự động tổng hợp mức lương 12 - 14 triệu VNĐ, tìm thêm việc làm về [A8] Nhà mạng viễn thông Mỹ tuyển dụng CSKH line Tiếng Anh làm việc tại Vũ Phạm Hàm hoặc công ty Công Ty CP Bellsystem24 - Hoasao ở các link phía trên
Giới thiệu công ty
Công Ty CP Bellsystem24 - Hoasao
Số 74 Phạm Văn Đồng, Hà Nội
bell24-hoasao.com hoasao.vn