Account and Business Development Manager (Fine Fragrance)

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Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 17,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.
Account and Business Development Manager - Fine Fragrance - Your future position?
As an Account and Business Development Manager - Fine Fragrance, this is a hybrid role that combines both Account Management and Business Development responsibilities in managing assigned Fine Fragrance accounts, including local, regional and international brands, and driving profitable growth.
Core Responsibilities
o Drive Business Growth: Actively pursue new business opportunities within designated accounts and markets to grow Givaudan's market presence, sales and profitability, managing both top and bottom lines.
o Cultivate Customer Relationships: Manage and develop strong relationships with Fine Fragrance customers, including local, regional and international brands, ensuring their needs and requirements are fully understood and effectively addressed to drive business growth.
o Market Monitoring: Monitor customer activity, market trends, market movements and competitor activities, while maintaining accurate and up-to-date customer information to support strategic decision-making.
o Account Planning: Develop and track Account Plans for key accounts, ensuring alignment with broader business development objectives and growth ambitions.
o Presentations & Marketing Engagement: Develop and deliver tailored internal and customer presentations that support commercial objectives. Confidently present Givaudan's value proposition, support marketing initiatives and strengthen customer engagement.
o Creativity & Insights: Generate relevant insights and introduce new thinking that stimulates customer interest, supports innovation and creates market differentiation.
o Opportunity Identification: Identify and create opportunities for Givaudan to participate in targeted briefs and projects aligned with strategic objectives and growth ambitions.
o Brief & Submission Management: Identify and clarify customer requirements, capture brief expectations and follow up on customer submissions through the project lifecycle.
o Project Commercialization: Manage the smooth transition of customer projects and new wins from scale-up through to production.
o Performance Management: Monitor KPIs against targets, including Sales, Gross Profit and win rate, and take corrective actions where necessary.
o Pricing & Negotiation: Negotiate pricing agreements within established guidelines while balancing customer expectations, competitiveness and profitability
o Commercial Management: Manage credit, pricing, rebates, budgets and other relevant commercial matters for key accounts.
o Customer Complaint Management: Manage and resolve customer complaints in coordination with relevant internal teams, ensuring timely and appropriate resolution
o Compliance: Comply with all applicable Givaudan policies and statutory EHS, regulatory and safety requirements.