Account Coordinator / Junior Account Executive

Help us keep client conversations clear, organized, and moving.
At F.Learning Studio, people come to us when their message is important, but hard to explain.
A compliance topic that cannot be vague.
A healthcare concept that must be accurate.
A product that is valuable, but takes too long to understand.
They are not just buying animation. They are buying clarity, so teams can learn, act, and avoid costly confusion.
That is where you come in.
We are looking for an Account Coordinator / Junior Account Executive who is organized, communicative, and reliable - someone who can help turn client interest into a smooth, well-managed sales and onboarding process.
Your mission
You help potential clients go from:
"We might need something..." → "We understand the next step, feel supported, and are ready to move forward."
You will help keep conversations organized, follow up clearly, prepare materials, and make sure nothing important gets lost between first contact and project handoff.
What your days will look like
Build and develop client relationships
Support client communication through email, calls, and follow-up messages.
Understand client challenges and identify opportunities where F.Learning can provide value.
Help prepare recap emails, proposals, and coordination documents.
Build trust with decision-makers and guide conversations toward meaningful business opportunities.
Make sure clients feel supported, responded to, and well taken care of.
Keep the sales and onboarding clients process organized
Track opportunities from first contact to signed project and handoff.
Update CRM, notes, timelines, and internal records neatly.
Coordinate with Account, Production, L&D, and Marketing teams to keep information aligned.
Help ensure promises, files, and next steps are handed over properly.
Support the team with structure and reliability
Follow up on pending items, timelines, and client feedback.
Help organize documents, meeting schedules, and proposal materials.
Spot missing information early and ask the right practical questions.
Use AI tools and simple systems to work faster and more clearly.
Nurture and grow existing accounts
Maintain strong relationships with existing and past clients.
Stay in touch with clients after project completion and identify opportunities for future collaboration.
Understand client business goals and proactively suggest relevant solutions.
Help ensure clients see F.Learning as a trusted long-term partner rather than a one-time vendor.
Track account health and follow up regularly to strengthen relationships over time.