Mô tả công việc
Help us keep client conversations clear, organized, and moving.
At F.Learning Studio, people come to us when their message is important, but hard to explain.
A compliance topic that cannot be vague.
A healthcare concept that must be accurate.
A product that is valuable, but takes too long to understand.
They are not just buying animation. They are buying clarity, so teams can learn, act, and avoid costly confusion.
That is where you come in.
We are looking for an Account Coordinator / Junior Account Executive who is organized, communicative, and reliable - someone who can help turn client interest into a smooth, well-managed sales and onboarding process.
Your mission
You help potential clients go from:
"We might need something..." → "We understand the next step, feel supported, and are ready to move forward."
You will help keep conversations organized, follow up clearly, prepare materials, and make sure nothing important gets lost between first contact and project handoff.
What your days will look like
1) Keep client communication clear and moving
Support client communication through email, calls, and follow-up messages.
Join meetings, take notes, and turn discussions into clear next steps.
Help prepare recap emails, proposals, and coordination documents.
Make sure clients feel supported, responded to, and well taken care of.
2) Keep the sales and onboarding process organized
Track opportunities from first contact to signed project and handoff.
Update CRM, notes, timelines, and internal records neatly.
Coordinate with Account, Production, L&D, and Marketing teams to keep information aligned.
Help ensure promises, files, and next steps are handed over properly.
3) Support the team with structure and reliability
Follow up on pending items, timelines, and client feedback.
Help organize documents, meeting schedules, and proposal materials.
Spot missing information early and ask the right practical questions.
Use AI tools and simple systems to work faster and more clearly.
Yêu cầu
The kind of person who thrives here
You do not need to be a hard-closing salesperson.
You do need to be someone who is calm, clear, responsible, and good at managing many moving parts.
You are likely a fit if you:
Communicate clearly and professionally.
Are organized and good at keeping track of details.
Follow up well and do not let things slip.
Enjoy helping conversations move toward action.
Can coordinate across people and tasks without chaos.
Learn quickly and are comfortable using tools and systems.
Your background helps if you have
A Bachelor's degree, or you are in your final year of university.
Strong spoken and written English.
Good communication and coordination skills.
A careful, proactive, "I'll handle it" attitude.
Experience in account support, client service, project coordination, sales support, or related work is a plus, but not required.
Quyền lợi
Life at F.Learning
We are serious about results - and allergic to drama.
We treat people like people. Respect and open communication are default settings.
We focus on doing great work and enjoying the process.
We learn constantly, and we invest in people who want to grow.
Also: snacks. Lots of snacks. Because client follow-up is better when you are not hungry.
Why join us
Clients: 99% international across industries → you will level up intercultural communication fast.
Salary: negotiable + 13th-month salary + performance bonus.
Bonuses: International Workers' Day, Vietnam National Day, Lunar New Year.
Leave: 12 annual leave days + 4 sick leave days/year.
Annual performance review.
Annual health check.
Insurance: social + premium health insurance.
Team break-release funded twice a year + fun internal events.
Working hours: 8:30-18:00 (1.5h lunch).
Location: Floor 12A, Sao Mai Building, 19 Le Van Luong, Thanh Xuan, Hanoi.
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:00 đến 17:00)
Từ thứ 2 đến thứ 6 (8:30-18:00, bao gồm 1.5 tiếng nghỉ trưa)
2 buổi sáng thứ 7 cách tuần
Thông tin chung
Nơi làm việc
- - Hà Nội: Tòa nhà Sao Mai, 19 Lê Văn Lương, Phường Thanh Xuân (quận Thanh Xuân cũ)
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 13/05/2026