Account Executive

* JOB DUTIES & RESPONSIBILITIES
Collaborate with colleagues to design creative solutions, create proposals and project timeline according to the standards discussed with clients.
Maintain and monitor project timeline, work hours, budgets and expenditures.
Ensure that projects are completed on time and within budget. Long hours are common, and work flexibly to meet project deadlines.
Remain in close communication with clients in your responsibilities to understand their needs and specifications.
Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation.
Maintaining a positive and professional attitude towards clients at all times.
Organizing, attending and participating in stakeholder meetings.
Provide professional after-sales support to enhance the customers' dedication.
Issue all appropriate legal paperwork.
Keeping records and handling invoices.
Providing administrative support as needed.
* JOB REQUIREMENT & QUALIFICATIONS
Bachelor degree in Business Administration, Tourism or related field of study.
Proven experience as an Account Executive, or in other customer service role for market research company, agency is a plus.
Knowledge of negotiating principles.
Excellent communication/ presentation skills and ability to build relationships.
Solid organizational skills, including multitasking and time management.
Ability to work effectively both independently and as part of a team.
Strong client - facing and teamwork skills.
Outstanding knowledge of Ms Power Point.
Competency in Microsoft applications including Word, Excel, and Outlook.
Ability to work on tight deadlines.
Strong passion for tourism and hospitality industry.