Account Manager

Mô tả Công việc
Exploit and develop relationships with assigned Key Accounts to expand the project.
Monitor work progress and keep in contact with clients at all stages (briefing, proposal, quotation, contract, campaign management, negotiating and close agreements).
Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
Clearly communicate the progress of initiatives to grow revenue and expand the client portfolio.
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients.
Forecast and track key account metrics (e.g. sales results and annual forecasts)
Prepare reports on account status.
Search and reach potential partners/customers through social networking channels (LinkedIn), networking.
Coordinate with the internal stakeholders to come up with a new service model. Update new models for customers.
Record customer feedback about the service. Coordinate with Operations department to solve requests from Customers.
Training and other tasks as assigned by line manager and the Sales Capability Manager
Report to Senior Manager - Business Development Division.