Account Receivable Specialist

Main scope of work: Account Receivable Specialist is responsible for managing accounts receivable by tracking and reconciling both online platform bills and offline customer payments, following up on overdue invoices, and ensuring efficient collections to optimize cash flow. It includes monitoring B2B rebates, maintaining accurate Account Receivable records, and ensuring compliance with financial policies and procedures.
Job Descriptions:
• Track and reconcile payments of customers received, follow up on overdue invoices, and manage the collections process to optimize cash flows;
• Responsible for tracking both online platform bills and B2B rebates/discounts to reconcile AR after the offset;
• Ensure that all accounts and incoming payments are in compliance with financial policies and procedures;
• Reconcile customers AR balance and investigate any discrepancies;
• Coordinate with the operation team (operation team/ Offline team) to resolve billing or pricing issues on a monthly basis;
• Support month-end closing activities related to AR with the Finance team;
• Maintain accurate and up-to-date customer AR master data in the DMS system;
• Bank guarantee for B2B customers: Prepare document and checking to be proceed accuracy.
• Monitor customer credit limits and flag any potential risks;
• Customer Relationship Management: Build and maintain strong relationships with customers, addressing AR inquiries and resolving payment issues to ensure a high level of customer satisfaction;
• Prepare proper supporting documents and records for financial and audit purposes;