Account Service Manager
Ngân hàng TNHH một thành viên United Overseas Bank (Việt Nam)
Hết hạn: Còn 1 ngày
- Chi tiết công việc
- Giới thiệu công ty
Thu nhập: Thương lượng
Loại hình: Toàn thời gian
Mô tả công việc
Responsibilities
Direct and control the operations and administration of the Branch to achieve maximum efficiency and productivity. Develop a self-driven team to deliver quality customer service and proactively encourage referrals of products and services. Takes charge of Branch Control and Compliance & People Management.
1. Review and Process Documents for Account/ eService Opening
• Evaluate and approve necessary documentation/ system or record input for the creation of new accounts/ eService.
• Ensure all documentation meets internal and external regulatory standards.
2. Perform Account/ eService Maintenance Activities
• Stakeholder Communication: Engage with stakeholder to address clients' queries and needs where required.
• Evaluate and approve necessary documentation/ system or record input for the accounts/ eService maintenance.
• Ensure all documentation meets internal and external regulatory standards.
3. Liaison with clients and/or Relationship Managers
• Communicate and coordinate with stakeholder for document submissions.
• Support Relationship Managers to facilitate smooth client interactions and documentation processes.
4. Client File/ Record Management
• Ensure all client files/ token are accurately stored, organized, and maintained.
• Adhere to data protection and confidentiality regulations.
5. Report Preparation for Management
• Compile and prepare various reports for management review.
• Include monthly statistics, identify any irregularities, and provide insights or recommendations.
6. Participation in Regulatory and Process Improvement Projects
• Engage in projects related to regulatory changes, process improvements, remediation activities, and audits.
• Ensure compliance with new regulations and enhance operational efficiency.
7. Oversight team's activities
8. Ad-hoc Duties
• Undertake additional tasks as needed to support the team and business operations.
Direct and control the operations and administration of the Branch to achieve maximum efficiency and productivity. Develop a self-driven team to deliver quality customer service and proactively encourage referrals of products and services. Takes charge of Branch Control and Compliance & People Management.
1. Review and Process Documents for Account/ eService Opening
• Evaluate and approve necessary documentation/ system or record input for the creation of new accounts/ eService.
• Ensure all documentation meets internal and external regulatory standards.
2. Perform Account/ eService Maintenance Activities
• Stakeholder Communication: Engage with stakeholder to address clients' queries and needs where required.
• Evaluate and approve necessary documentation/ system or record input for the accounts/ eService maintenance.
• Ensure all documentation meets internal and external regulatory standards.
3. Liaison with clients and/or Relationship Managers
• Communicate and coordinate with stakeholder for document submissions.
• Support Relationship Managers to facilitate smooth client interactions and documentation processes.
4. Client File/ Record Management
• Ensure all client files/ token are accurately stored, organized, and maintained.
• Adhere to data protection and confidentiality regulations.
5. Report Preparation for Management
• Compile and prepare various reports for management review.
• Include monthly statistics, identify any irregularities, and provide insights or recommendations.
6. Participation in Regulatory and Process Improvement Projects
• Engage in projects related to regulatory changes, process improvements, remediation activities, and audits.
• Ensure compliance with new regulations and enhance operational efficiency.
7. Oversight team's activities
8. Ad-hoc Duties
• Undertake additional tasks as needed to support the team and business operations.
Yêu cầu
Requirements
1. Excellent Team Player with Strong Interpersonal and Communication Skills
• Demonstrates the ability to work effectively within a team.
• Possesses strong interpersonal skills to collaborate with internal and external stakeholders.
• Can build and maintain positive working relationships across different departments and with clients.
2. Proficient in Communication
• English communication is proficient.
• Able to prepare clear and professional email correspondence.
3. Committed and Meticulous with Attention to Detail
• Shows a high level of commitment to their role.
• Possesses a meticulous nature, ensuring all work is done with precision.
• Maintains a keen eye for detail, crucial for document review, data verification, and compliance tasks.
4. Proactive Problem Solver and Liaison
• Takes initiative in identifying and solving problems.
• Actively liaises with team members across different subsidiaries.
• Follows up on tasks and issues to ensure timely resolution and progress.
5. Awareness of Risk Controls and Regulatory Requirements
• Understands and adheres to risk control measures.
• Knowledgeable about local and overseas market practices.
• Stays informed on relevant regulatory requirements to ensure compliance in all activities.
6. Ability to Participate in Ad-hoc Projects
• Flexible and adaptable to take on additional tasks as needed.
• Capable of contributing effectively to various projects, even those that arise unexpectedly.
• Brings value to project teams through relevant expertise and a collaborative approach.
Be a part of UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a difference.
1. Excellent Team Player with Strong Interpersonal and Communication Skills
• Demonstrates the ability to work effectively within a team.
• Possesses strong interpersonal skills to collaborate with internal and external stakeholders.
• Can build and maintain positive working relationships across different departments and with clients.
2. Proficient in Communication
• English communication is proficient.
• Able to prepare clear and professional email correspondence.
3. Committed and Meticulous with Attention to Detail
• Shows a high level of commitment to their role.
• Possesses a meticulous nature, ensuring all work is done with precision.
• Maintains a keen eye for detail, crucial for document review, data verification, and compliance tasks.
4. Proactive Problem Solver and Liaison
• Takes initiative in identifying and solving problems.
• Actively liaises with team members across different subsidiaries.
• Follows up on tasks and issues to ensure timely resolution and progress.
5. Awareness of Risk Controls and Regulatory Requirements
• Understands and adheres to risk control measures.
• Knowledgeable about local and overseas market practices.
• Stays informed on relevant regulatory requirements to ensure compliance in all activities.
6. Ability to Participate in Ad-hoc Projects
• Flexible and adaptable to take on additional tasks as needed.
• Capable of contributing effectively to various projects, even those that arise unexpectedly.
• Brings value to project teams through relevant expertise and a collaborative approach.
Be a part of UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a difference.
Quyền lợi
Thưởng
Annual Salary Review; Performance Bonus
Chăm sóc sức khoẻ
Healthcare Insurance Policy; Annual Health Check-Up Program
Nghỉ phép có lương
Staff Housing Loan Policy (Mortgage); Tenure Policy (Long-service award); Annual Paid Leave, etc.
Annual Salary Review; Performance Bonus
Chăm sóc sức khoẻ
Healthcare Insurance Policy; Annual Health Check-Up Program
Nghỉ phép có lương
Staff Housing Loan Policy (Mortgage); Tenure Policy (Long-service award); Annual Paid Leave, etc.
Thông tin khác
NGÀY ĐĂNG
13/03/2025
CẤP BẬC
Trưởng phòng
NGÀNH NGHỀ
Ngân Hàng & Dịch Vụ Tài Chính > Dịch Vụ Hỗ Trợ Khách Hàng
KỸ NĂNG
Attention To Detail, Communication, Interpersonal Skills, Problem Solving, Team Work
LĨNH VỰC
Ngân hàng
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
1
QUỐC TỊCH
Không hiển thị
Xem thêm
Thông tin chung
- Thu nhập: Thương lượng
Nơi làm việc
- Central Plaza, 16th Floor, 17 Le Duan Street
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 13/04/2025
Giới thiệu công ty
Xem trang công ty
United Overseas Bank (UOB) là một trong những ngân hàng lớn nhất Singapore và hoạt động ở nhiều nước Đông Nam Á bao gồm cả Việt Nam. Với hơn 80 năm kinh nghiệm trong ngành ngân hàng và sự hiện diện mạnh mẽ trên thị trường, UOB đã trở thành một trong những đối tác tài chính tin cậy của các doanh nghiệp và cá nhân.
Quy mô công ty
Từ 1000 - 5000 nhân viên
Việc làm tương tự
Công Ty Cổ Phần Dịch Vụ Di Động Trực Tuyến (viết tắt M_Service) - VÍ ĐIỆN TỬ MOMO
Thương lượng
Còn 26 ngày
Hồ Chí Minh
Công ty cổ phần kỹ thuật và thiết bị y tế Sài Gòn
Thương lượng
Còn 8 ngày
Hồ Chí Minh
Công ty TNHH Sản xuất và Thương mại CMC
Tới $ 1,200 /tháng
Còn 13 ngày
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hỗ trợ doanh nghiệp
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