Account Supervisor

Role Overview
We are looking for a strategic, dynamic, and results-driven Account Supervisor to lead major client accounts and drive high-impact integrated campaigns. In this role, you will act as a trusted advisor to our clients, translating business challenges into winning digital, IMC and media performance campaigns.
You will bridge the gap between senior leadership and operational execution, guiding cross-functional teams and actively mentoring junior account members to ensure operational excellence and business growth.
Key Responsibilities
1. Strategy & Client Management
Serve as the main point of contact for key clients, building long-term relationships and effectively managing client expectations.
Develop robust digital marketing strategies and lead compelling pitches and proposal presentations to clients.
Act as the internal champion for the client, balancing external demands with internal team capacities and workflows.
2. Campaign Execution & Operations
Collaborate cross-functionally with BD, Media Strategy, Optimization and Creative teams to seamlessly execute IMC and performance-driven campaigns.
Oversee end-to-end campaign progress, ensuring strict adherence to KPIs, timelines, budgets, and high-quality outputs prior to launch.
Monitor campaign performance, analyze data, and prepare insightful reports with actionable recommendations for optimization.
Manage campaign P&L and coordinate closely with the Finance and Accounting departments as needed.
3. Team Leadership & Development
Lead, coach, and mentor junior account team members to foster continuous professional growth.
Support Directors in recruitment efforts and the development of structured training plans for junior to mid-level staff.
Participate in annual performance reviews and assist in setting measurable KPIs for team members.
Job Requirements
Experience & Background:
3-4 years
of proven experience in Account Management within advertising or digital agencies, with at least
1 year
in an Account Supervisor (or equivalent leadership) role.
Strong, demonstrable experience in
driving large-scale for media or advertising agencies.
Deep understanding of digital marketing ecosystems, performance marketing, and sales principles.
Skills & Competencies:
Exceptional verbal, written communication, and interpersonal skills.
Outstanding presentation and negotiation abilities.
Strong organizational and time-management skills, capable of handling multiple priorities under high pressure.
Proficiency in MS Office and standard agency management tools.
English communication.
Personal Attributes:
Enthusiastic, passionate, and self-motivated with a proactive "can-do" attitude.
Open-minded, patient, and equipped with strong problem-solving capabilities.
Highly adaptable and diplomatic, with a proven ability to manage expectations between demanding clients and internal teams.
Benefits
Attractive salary based on experience and qualifications.
Opportunity to work directly with major international clients and advanced ad tech.
Clear career growth framework and continuous skill development opportunities.
13th-month salary and performance-based annual salary reviews.
Comprehensive extra healthcare and accident insurance, plus standard Social Insurance as per Labor Law.
15 days of annual paid leave.
Additional allowances: parking, annual health check-ups, and laptop/PC equipment provided.
Attractive benefits and activities organized by the Trade Union.