Account Supervisor

Job Summary The Account Supervisor is responsible for the ownership of overseeing the client's projects by leading and monitoring our IMC Campaigns. He/ She has to connect both client & internal teams effectively to ensure the high quality of each project.
The role of this position also includes coaching the junior team members.
Supervisory Responsibility
Provide day-to-day direction, feedback, and support to team members.
Oversee workload distribution to ensure timely, high-quality project delivery.
Act as the initial escalation point for resolving internal team issues.
Mentor and coach junior staff to foster a collaborative and growth-oriented team environment.
Job Responsibility
Independently lead medium or large projects under the direct supervision of the Line Manager.
Develop and oversee project proposals, implement plans, budgets, and timelines.
Serve as the primary day-to-day client contact, nurturing relationships and managing expectations.
Report project/program statuses to clients.
Competitor review, weekly and monthly report (Advertising, Digital, PR, ATL & BTL activities).
Manage suppliers and subcontractors as required.
Undertake other tasks assigned.
Required Skills/ Abilities
Logical, critical, and creative thinking.
Interpersonal, analytical, and problem-solving.
Be able to work independently and with a team.
Strong in making proposals and presentation skills.
Client Service mindset: kind, calm, mature, good listener, open-minded.
Proactive, ownership, manner, honest, supportive.
Persistent and patient.
Result-oriented or can-do and do-better-than-expected attitude.
Proficient in leveraging AI tools (ChatGPT, Claude, etc.) to support research, report summarization, and improve work efficiency.
Experience and Education
At least 4 years of experience in the Communication & Advertising industry.
Have a strong through-the-line and rich experience in ATL from planning to execution.
Knowledge of Marketing, Brand Communication, and Digital Marketing.
Bachelor's Degree in Marketing/ Digital Marketing/ Communications or related fields.
Benefits o Working in a dynamic, friendly, and supportive environment.
o Growing business.
o Once the employee has passed probation and signed a labor contract, the employee will have other benefits as follows:
16 annual leave per year;
13th-month salary;
Year-end bonus based on performance and business result;
Salary review annually;
Annual health check;
Social insurance, health insurance, unemployment insurance (Vietnamese Law);
Insurance benefits package;
Mobile phone fee allowance based on the company's policy;
Participate in company events, company trip;
Participate in the company's training programs, self-studying program (supported by the company).
We thank all applicants for your interest; please note that only candidates whose qualifications closely match the requirements of this role will be contacted for further steps.
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