Administration Support Executive - Mortgages
Job no: 494507
Work type: Permanent Full Time
Location: Singapore
Department: Fintech
Make A Real Difference At PropertyGuru.
Real Aspirations. Real People. Real impact.
At PropertyGuru Group, we believe that every person - no matter what their circumstance - should have a place to call home. That's why we've been on a mission to transform how people find, finance, and own home across Southeast Asia over the last 14 years.
Voted by property seekers as "Asia's Most Influential Brand for Online Property Search", PropertyGuru enables real-world aspirations through digital transformation and constant innovation. Every day, the work that we do has a real and positive impact on thousands of lives.
As an employee, you'll be empowered by our community work culture, where everyone has the autonomy, support, and resources to do the best work of their careers. As we evolve our journey to help people make confident property decisions, we stay true to our core values to guide the way we work and the decisions we make every step of the way: we own it and deliver it, we have fun and celebrate success, we respect and care for each other, we push beyond good, and we create what's next.
For a full listing of our jobs, visit [protected info]
Responsibilities:
- Fulfilling all the administrative functions within the Fintech-Mortgage team.
- Work closely with the Lead, Administration Support, as well as the rest of the Sales Team within FinTech and service teams.
- Execute all the functions required to keep the Fintech-Mortgage team running optimally including, but not limited to, daily MIS reporting, campaign tracking, leads assignment, vendor account creation and processing of loan documentation.
- Continued process development and improvement of administrative processes.
- Provide excellent customer service by staying on top of pending tasks and close follow up of requests from both internal and external customers.
- Help troubleshoot problems with loan processing requests and other related matters.
- Liaise with other internal and external stakeholders, where applicable.
- Perform other related duties and responsibilities, as assigned.
Requirements:
- More than 2 years of experience, preferably within a banking/financial services team.
- Proficient in using Microsoft Office, especially in Microsoft Excel, preferably in creating pivot tables and data manipulation for the purposes of data analysis.
- Strong verbal and written communication skills.
- Result-oriented, professional candidate, with a "can-do" attitude.
- Ability to multi-task in a fast-paced environment.
- Ability to prioritize tasks.
- Excellent time management and organizational skills.
- Ability to pay strong attention to details.
- Strong communication and interpersonal skills and dedication to customer satisfaction.
- Excellent motivational skills and works well with a team but also able to work alone.
- CRM knowledge and experience in project handling will be a plus.
Advertised: 24 Nov 2021 Singapore Standard Time
Applications close: 
