Administrative Officer

• Provides customer services, not limited to walk-in, phone calls and emails, keeping track of all transaction documents in the client database for our real estate agents/advisors
• Provides secretariat support to the directors
• Complete paperwork for all real estate transactions in a timely manner to ensure a deal is closed as quickly as possible
• Monitor deadlines and provide notices to appropriate parties when necessary
• Schedule necessary appointments with all parties, including open houses and the final walkthrough
• Help organize community outreach events to improve our standing in the local area to continuously build our brand
• Assist to produce all marketing materials including brochures, flyers, online marketing, social media posts, etc.
• Compile and distribute weekly/monthly reports and communicate key results to the rest of the team to ensure company goals are being met
• Deliver concierge-level customer service to sellers, buyers, customers and lenders to improve customer satisfaction ratings
• Participate in training sessions to improve skills with administrative tasks in the real estate industry
• Perform any other ad-hoc assignments.
* Working time: Monday to Friday (9AM to 6PM) Saturday morning (9AM to 1PM)