Admissions Advisor

Company: CRCC Global
Location: Remote, Vietnam
Website: [protected info]
Position: Admissions Advisor
Contract Duration: 6 months
Schedule: Full-time, 9:30 to 18:00, Monday to Friday (must be prepared to accept that there are regular occasions when a task is required to be performed outside of regular working hours). The role requires flexibility to handle tasks outside standard working hours when necessary. Candidates must also be willing to work during the Lunar New Year, for which an attractive salary rate will be offered.
COMPANY OVERVIEW
CRCC Global is an international education organisation that facilitates international professional development programs in 10+ cities in 12 countries globally, including China, South Korea, Japan, Vietnam, Thailand, India, France, Germany, Taiwan, Turin, Madrid, and the United Kingdom.
CRCC Global has been in operation for 20 years, partners with 65+ universities and governmental bodies globally, and has sent 10,000+ students abroad through its award-winning internship programs. Our internship programs take place across a variety of dynamic sectors, including business, finance, engineering, law, and much more.
JOB SUMMARY
As a part of our Admission team, you will be liaising directly with applicants for CRCC Global upcoming internship programs, ensuring all interns have a full understanding of the application process and program offerings, while managing their expectations.
KEY RESPONSIBILITIES
Advise and promote our internship programs to students
Manage students' accounts in our CRM system and collect data for the internship placement
Create and deliver webinars to excite and inform students about our programs.
Respond to online queries in a timely manner
Be up-to-date with key employability and industry trends across all of our program locations to best advise students and universities of opportunities
Set and monitor payment deadlines
Provide information on the visa application process to students
Directly assist the Managing Director and other members of the Senior Leadership Team as requested. Tasks are likely to include exposure to various other aspects of the business
Support the management of applicant information within the CRM system
EXPERIENCES / QUALIFICATIONS
Fluent in written and spoken English
Minimum Bachelor's degree education
Ideally lived, worked, or studied abroad and demonstrates strong cultural awareness
Previous experience in the Study Abroad Industry or a Customer Service Position, preferred but not essential
Have some understanding of our program locations: China, Vietnam, South Korea, Japan, India, Thailand, Taiwan, Germany, France, and the UK.
Organisational and multitasking skills with acute attention to detail
You have excellent public speaking skills/telephone manners and you'll be comfortable speaking on the phone and presenting to with various stakeholders including universities and applicants
Experiencing using CRM system and/or Microsoft Office, Google Drive, Canva in previous work or internships