Admissions and Reception Assistant (4-month contract)

Brighton College Vietnam
Brighton College Vietnam (BCVN) is part of the Brighton College family of schools, delivering a world-class British education to pupils aged 5-18. At BCVN, we nurture pupils to become the best version of themselves, guided by our core values of Curiosity, Kindness, and Confidence. Our school is committed to the highest standards of education and service, ensuring a welcoming and professional experience for all.
We are seeking a dedicated and personable Admissions & Reception Assistant to join our team, with a primary focus on teleconsultation to engage prospective families and promote school visits. The role also involves managing the front desk, providing a professional and welcoming experience for all visitors.
Admissions & Reception Assistant job includes but not limited to the following tasks:
A. Admissions & Parent Support
Contact prospective families to introduce Brighton College Vietnam.
Identify prospective leads and engage with interested parents.
Answer general admissions-related queries and direct more complex inquiries to the appropriate team members.
Encourage attendance at admissions events and book school tours.
B. Reception & Visitor Experience
Serve as the first point of contact for visitors, providing a warm and professional welcome.
Manage front desk operations, including answering calls, directing inquiries, and supporting client care inquiries from parents and pupils
Ensure the reception area and visitor rooms are tidy and welcoming.
C. Event & Assessment Support
Assist in organising entrance assessments and school events, including logistics, scheduling, and materials preparation.
Welcome families on assessment days and events, ensuring a smooth experience.
Support post-event and post-assessment tasks, including data entry and document processing.
D. Data Management & Administration
Input and organise prospective family information in the admissions system.
Support the admissions team with administrative tasks and document management.