Admissions and Reception Assistant (4-month contract)

Brighton College Vietnam

Địa điểm làm việc: Hà Nội

Hết hạn: 4 ngày trước

Chi tiết công việc
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Mô tả công việc

Brighton College Vietnam
Brighton College Vietnam (BCVN) is part of the Brighton College family of schools, delivering a world-class British education to pupils aged 5-18. At BCVN, we nurture pupils to become the best version of themselves, guided by our core values of Curiosity, Kindness, and Confidence. Our school is committed to the highest standards of education and service, ensuring a welcoming and professional experience for all.
We are seeking a dedicated and personable Admissions & Reception Assistant to join our team, with a primary focus on teleconsultation to engage prospective families and promote school visits. The role also involves managing the front desk, providing a professional and welcoming experience for all visitors.
Admissions & Reception Assistant job includes but not limited to the following tasks:
A. Admissions & Parent Support
Contact prospective families to introduce Brighton College Vietnam.
Identify prospective leads and engage with interested parents.
Answer general admissions-related queries and direct more complex inquiries to the appropriate team members.
Encourage attendance at admissions events and book school tours.
B. Reception & Visitor Experience
Serve as the first point of contact for visitors, providing a warm and professional welcome.
Manage front desk operations, including answering calls, directing inquiries, and supporting client care inquiries from parents and pupils
Ensure the reception area and visitor rooms are tidy and welcoming.
C. Event & Assessment Support
Assist in organising entrance assessments and school events, including logistics, scheduling, and materials preparation.
Welcome families on assessment days and events, ensuring a smooth experience.
Support post-event and post-assessment tasks, including data entry and document processing.
D. Data Management & Administration
Input and organise prospective family information in the admissions system.
Support the admissions team with administrative tasks and document management.

Yêu cầu

Who We Are Looking For:
Strong communication, interpersonal, and persuasion skills, confident in engaging with prospective families over the phone.
Fast learner with the ability to quickly absorb knowledge about the school, admissions processes, and educational offerings to effectively support prospective families.
Fluent in Vietnamese and proficient in English (spoken and written).
Well-presented and able to maintain a welcoming and professional front desk and visitor experience.
Open to final-year university students, fresh graduates, or young professionals aspiring to start a career in a world-class international education setting. Experience in telesales, customer service, front desk, or administrative roles is an advantage but not required.
Salary based on qualifications and relevant work experience.

Quyền lợi

Thưởng
Negotiable, competitive salary.
Opportunity to work in a professional, dynamic and challenging international education environment.
Chances to learn and grow by working with the world's leading educators.
Contract type: 6 - month services contract.
Khác
Contract type: 4-month services contract