Agency Sales ExecutiveCông ty cổ phần giao nhận và vận chuyển indo trần
Nơi làm việc: Hồ Chí Minh
Ngành nghề: Tư vấn/ Chăm sóc khách hàng, Quản trị kinh doanh, Kinh doanh, Bán hàng, Giao Dịch Khách Hàng, Kinh doanh / Bán hàng / Chăm sóc khách hàng
Thu nhập: Cạnh tranh
Hình thức: Toàn thời gian
Ngày đăng: 02/10/2024
Hạn nộp: 02/11/2024
Mô tả công việc
Mô tả Công việc
PERFORMANCE (40%)
a)In charge of pricing and quotation:
Collect and check received quotes, for complex quotes under instruction of Supervisor, Manager.
Collaborating with product teams to collect data to make accurate and appropriate quotations.
Offer quotation to customer/agent according to guidance.
Follow up with operation team to ensure cargo will be handled as SOP.
Input revenue into e-FMS and other systems if required.
Make KPI reports, join meeting with customer agent (if any)
Manage cost/revenue, report for P&L as request.
Handle ad-hoc report and tasks assigned by Supervisor, Manager.
b) Project report:
Send email to product teams to complete necessary data as template.
Ensure the accuracy and reasonableness of the data and then sum it up in the report.
Send to PIC on team to review and send to Agent/ customer as timelines
Join the meeting with to review KPI, make minutes meeting and send to relevant parties.
CUSTOMER SATISFACTION (15%)
Proactively establish and maintain effective working team relationships with all support departments: Product and Commercial team, HR, Accounting, ...
Good communication and building relationship
Support AR/ Accounting department chasing Customer/Agent payment for outstanding if any
OPERATION EXCELLENCE & HUMAN RESOURCE MANAGEMENT (35%)
Strive to improve customer satisfaction through excellent customer service
Keep a high level of knowledge about existing products and services, and learn about new products and services as they come in.
Teamwork efficiency: support and back up for other team members.
Collect and check received quotes, for complex quotes under instruction of Supervisor, Manager.
Collaborating with product teams to collect data to make accurate and appropriate quotations.
Offer quotation to customer/agent according to guidance.
Follow up with operation team to ensure cargo will be handled as SOP.
Input revenue into e-FMS and other systems if required.
Make KPI reports, join meeting with customer agent (if any)
Manage cost/revenue, report for P&L as request.
Handle ad-hoc report and tasks assigned by Supervisor, Manager.
Send email to product teams to complete necessary data as template.
Ensure the accuracy and reasonableness of the data and then sum it up in the report.
Send to PIC on team to review and send to Agent/ customer as timelines
Join the meeting with to review KPI, make minutes meeting and send to relevant parties.
Proactively establish and maintain effective working team relationships with all support departments: Product and Commercial team, HR, Accounting, ...
Good communication and building relationship
Support AR/ Accounting department chasing Customer/Agent payment for outstanding if any
Strive to improve customer satisfaction through excellent customer service
Keep a high level of knowledge about existing products and services, and learn about new products and services as they come in.
Teamwork efficiency: support and back up for other team members.
PERFORMANCE (40%)
a)In charge of pricing and quotation:
Collect and check received quotes, for complex quotes under instruction of Supervisor, Manager.
Collaborating with product teams to collect data to make accurate and appropriate quotations.
Offer quotation to customer/agent according to guidance.
Follow up with operation team to ensure cargo will be handled as SOP.
Input revenue into e-FMS and other systems if required.
Make KPI reports, join meeting with customer agent (if any)
Manage cost/revenue, report for P&L as request.
Handle ad-hoc report and tasks assigned by Supervisor, Manager.
b) Project report:
Send email to product teams to complete necessary data as template.
Ensure the accuracy and reasonableness of the data and then sum it up in the report.
Send to PIC on team to review and send to Agent/ customer as timelines
Join the meeting with to review KPI, make minutes meeting and send to relevant parties.
CUSTOMER SATISFACTION (15%)
Proactively establish and maintain effective working team relationships with all support departments: Product and Commercial team, HR, Accounting, ...
Good communication and building relationship
Support AR/ Accounting department chasing Customer/Agent payment for outstanding if any
OPERATION EXCELLENCE & HUMAN RESOURCE MANAGEMENT (35%)
Strive to improve customer satisfaction through excellent customer service
Keep a high level of knowledge about existing products and services, and learn about new products and services as they come in.
Teamwork efficiency: support and back up for other team members.
Collect and check received quotes, for complex quotes under instruction of Supervisor, Manager.
Collaborating with product teams to collect data to make accurate and appropriate quotations.
Offer quotation to customer/agent according to guidance.
Follow up with operation team to ensure cargo will be handled as SOP.
Input revenue into e-FMS and other systems if required.
Make KPI reports, join meeting with customer agent (if any)
Manage cost/revenue, report for P&L as request.
Handle ad-hoc report and tasks assigned by Supervisor, Manager.
Send email to product teams to complete necessary data as template.
Ensure the accuracy and reasonableness of the data and then sum it up in the report.
Send to PIC on team to review and send to Agent/ customer as timelines
Join the meeting with to review KPI, make minutes meeting and send to relevant parties.
Proactively establish and maintain effective working team relationships with all support departments: Product and Commercial team, HR, Accounting, ...
Good communication and building relationship
Support AR/ Accounting department chasing Customer/Agent payment for outstanding if any
Strive to improve customer satisfaction through excellent customer service
Keep a high level of knowledge about existing products and services, and learn about new products and services as they come in.
Teamwork efficiency: support and back up for other team members.
Yêu cầu
Yêu Cầu Công Việc
JOB REQUIREMENTS
University degree, major in the relevant fields.
English with fluent 4 skills (listening, speaking, reading comprehension, writing).
Good at Internet, MS Office (Excel, Word, Power Point)
Good skill of Interpersonal communication and Customer Service
Customer - oriented, planning, organizing & supervising
Good with figures, responsible, careful, detail-oriented, dynamic and hard-working.
SPECIAL REQUIREMENTS
Willing to work overtime (out of office hours, weekend, break days) to finish tasks assigned
Go to business trip as required
Joining some other Projects as required
WORKING ADDRESS
52 Trường Sơn, Phường 2, Quận Tân Bình, Tp Hồ Chí Minh
JOB REQUIREMENTS
University degree, major in the relevant fields.
English with fluent 4 skills (listening, speaking, reading comprehension, writing).
Good at Internet, MS Office (Excel, Word, Power Point)
Good skill of Interpersonal communication and Customer Service
Customer - oriented, planning, organizing & supervising
Good with figures, responsible, careful, detail-oriented, dynamic and hard-working.
SPECIAL REQUIREMENTS
Willing to work overtime (out of office hours, weekend, break days) to finish tasks assigned
Go to business trip as required
Joining some other Projects as required
WORKING ADDRESS
52 Trường Sơn, Phường 2, Quận Tân Bình, Tp Hồ Chí Minh
Quyền lợi
Laptop
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Đồng phục
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Công tác phí
Phụ cấp thâm niên
Nghỉ phép năm
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Đồng phục
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Công tác phí
Phụ cấp thâm niên
Nghỉ phép năm
Thông tin khác
Bằng cấp:
Đại học
Độ tuổi:
22 - 60
Lương:
Cạnh tranh
Đại học
Độ tuổi:
22 - 60
Lương:
Cạnh tranh
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Vị trí Agency Sales Executive do công ty Công ty cổ phần giao nhận và vận chuyển indo trần tuyển dụng tại Hồ Chí Minh, Joboko tự động tổng hợp mức lương Cạnh tranh, tìm thêm việc làm về Agency Sales Executive hoặc công ty Công ty cổ phần giao nhận và vận chuyển indo trần ở các link phía trên
Giới thiệu công ty
Công ty cổ phần giao nhận và vận chuyển indo trần việc làm
117 Trần Duy Hưng, Cầu Giấy, Hà Nội
Quy mô: Từ 101 - 500 nhân viên