Agent Sales Executive

Mô tả công việc:
(Mức lương: 10 - 15 triệu VNĐ)
Sales:
Manage assigned B2B travel agent inquiries across Vivu Journeys destinations in Asia and, where applicable, Europe.
Understand the agent brief, traveller profile, budget, preferences, and commercial expectations before preparing a proposal.
Develop suitable itineraries and travel solutions using strong product and destination knowledge.
Prepare accurate, competitive quotations and proposals within agreed turnaround times.
Take ownership of the sales process from inquiry to confirmation, including proactive follow-up, objection handling, and closing.
Build strong day-to-day relationships with agents through clear, professional, and responsive communication.
Work closely with Market Leads, Product, Contracting, and Operations teams to resolve gaps and strengthen the offer.
Apply agreed pricing and margin guidelines while balancing competitiveness, client expectations, and profitability.
Monitor conversion performance and lost-business reasons, and take appropriate follow-up actions to improve results.
Coordination & Handover:
Ensure confirmed bookings are handed over clearly and completely to the relevant Reservations/Operations team for execution.
Provide all necessary details on the itinerary, agent commitments, special requests, and agreed commercial conditions during handover.
Keep inquiry status, quotations, and relevant sales information updated accurately in company systems.
Share recurring agent feedback, product gaps, and sales opportunities with relevant teams to improve future conversion.
Perform additional tasks assigned by the Team Leader, including team support, reporting, or training when required.
Self-Development:
Maintain up-to-date knowledge of company products, destinations, systems, and sales procedures.
Continuously strengthen sales, communication, product, and commercial skills through feedback and training.
Stay informed about destination developments and market trends relevant to assigned agents.
Demonstrate a proactive learning mindset and contribute positively to team initiatives and improvements.
Chức vụ: Nhân Viên/Chuyên Viên
Hình thức làm việc: Toàn thời gian
Quyền lợi được hưởng:
A competitive compensation package including salary, allowance, bonus and incentive.
Generous annual leave: 16 annual leave days, 10 sick leave days, and 1 day of birthday leave.
Personal Health Insurance and 24/7 Personal Accident Insurance.
Vibrant culture and working environment.
Educational trips, Career pathways & professional development.
Complimentary two-night Hotel stay at TMG properties.
Exclusive travel with discounted rates for TMG staff, including our cruises, hotels and F&B.
Core working hours: 8 hours per day Monday - Friday.
Yêu cầu bằng cấp (tối thiểu): Đại Học
Yêu cầu công việc:
ESSENTIAL QUALIFICATIONS AND EXPERIENCE
Degree in tourism, hospitality management, business, or a related field.
Minimum 1 year of experience in a DMC, tour operator, inbound travel, or B2B travel sales environment.
Demonstrated sales ability and a strong conversion track record are a significant advantage.
Experience handling travel agent inquiries and building tailor-made itineraries is preferred.
Good destination knowledge of Asia; knowledge or experience of European destinations is an advantage.
Fluent in written and spoken English; additional languages are an advantage.
Proficient with Microsoft Office applications and comfortable working with sales or booking systems.
SKILL AND ATTRIBUTES
Strong sales mindset with the ability to understand needs, communicate value, follow up effectively, and close business.
Strong understanding of B2B agent expectations and a customer-focused approach to service.
Commercially minded with good pricing, margin awareness, communication, and negotiation skills.
Proactive, self-motivated, and accountable for response times, follow-up, deadlines, and conversion results.
High attention to detail with disciplined use of systems and accurate proposal preparation.
Strong teamwork and interpersonal skills in multicultural and international business environments.
Open to feedback with a continuous improvement mindset and alignment with Vivu Journeys values and philosophies.
Yêu cầu giới tính: Nam/Nữ
Ngành nghề: Du Lịch - Lữ Hành
Đại Học
2 - 3 năm