Analytics & MIS Lead

About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the Department
We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.
Job Objective
• Apply analytical thinking and knowledge of data analysis tools and methodologies and recommend actionable deliveries to improve business performance, supporting business to achieve their KPI
• Understand the industry standards and practices and collaborate with relevant stakeholders to streamline MIS reports
• Manage regulatory reports including recurring and ad-hoc and ensure delivery timeline
Responsibilities
• Design MIS/dashboard for business tracking, focusing on digital journey (from acquisition to engagement) and customer segmentation.
• Apply analysis/modelling to identify potential customers for digital acquisition and engagement, PV upgrade.
• Identifies data patterns & trends, and provide insights to enhance business decision making capability in business planning, process improvement, solution assessment, etc.
• Responsible for routine MIS reports to be delivered timely and accurately.
• Automate recurring reports and ensure version control for report changes.
• Develop deep understanding of operational and business data and continuously improve existing workflow.
• Manage regulatory reporting requirements, ensuring timely and accurate submission of all necessary reports.
• Collaborate with cross-functional teams to implement and track the impact of data-driven initiatives.
• Continuously improve data quality and analytical methodologies to drive better business outcomes.