Mô tả công việc
Tóm tắt công việc
JOB PURPOSE:
To ensure the stable, secure, and efficient operation of the assigned IT platform domain (Application) while contributing to innovation and product development
The role focuses on:
System operations, reliability, maintenance, monitoring, and optimization.
Enhancing platform capabilities, driving digital innovation, and developing new solutions aligned with business transformation.
ACCOUNTABILITIES:
1. System Operation
Operate, monitor, and maintain the assigned platform domain to ensure reliability, availability, and performance
Troubleshoot incidents, perform root cause analysis, and drive long-term fixes.
Apply patches, updates, configuration changes, and security hardening practices
Maintain documentation, including architecture diagrams, configurations, and SOPs.
Collaborate with global/regional IT teams on standardization and governance.
Ensure compliance with IT policies, security standards, and audit requirements.
2. Product Development & Innovation
Support design, development, and deployment of new features or platform enhancements
Research new technologies and propose improvements for the domain
Participate in solution design discussions with cross-functional teams.
Build POCs (Proof of Concepts) for new tools or modernization opportunities.
Contribute to automation and optimization of workflows and system processes.
3. Data Platform
Manage data pipelines, ETL/ELT processes, and data quality checks
Maintain data storage systems (DWH, Lakehouse, Databases).
Monitor system performance and optimize data workloads.
Develop new data models, semantic layers, and analytics products
Implement data governance, lineage, and catalog solutions.
Explore ML-based data quality and anomaly detection features.
4. Application Platform
Administer core business applications (ERP, CRM, HCM, in-house apps).
Manage configurations, permissions, and application integrations.
Coordinate with vendors for issue resolution and updates.
Support new feature development and application enhancements
Participate in application redesign or modernization initiatives
Automate administrative tasks and adopt low-code capabilities.
5. Integration Platform
Operate and maintain enterprise integration platforms (API gateways, ESB, iPaaS).
Monitor message queues, API performance, and data flows
Troubleshoot integration failures and ensure high availability
Design and build new APIs, event-driven flows, and system connectors.
Improve integration architecture for scalability and resilience.
Adopt emerging integration patterns (serverless, event streaming).
Operate and maintain enterprise integration platforms (API gateways, ESB, iPaaS).
Monitor message queues, API performance, and data flows.
Troubleshoot integration failures and ensure high availability
Design and build new APIs, event-driven flows, and system connectors.
Improve integration architecture for scalability and resilience.
Adopt emerging integration patterns (serverless, event streaming).
13th month salary, KPI bonus, annual salary review
Annual Health Check, Year End Party
Company Trip, Team Building, Family Day
Health Insurance (Generali care 24/24 Insurance)
Birthday Gift, Staff Gift
Yêu cầu
Qualifications
Bachelor's degree in Information Technology, Computer Science, Engineering, Data Science, or a related technical field.
Strong understanding of cloud technologies and architecture (Azure).
Experiences:
3-5 years of experience in platform/system operations, engineering, or technical support
Hands-on experience maintaining, optimizing, and troubleshooting production systems
Experience supporting or developing digital products, enhancements, or technical solutions.
Familiarity working in agile or hybrid project environments.
Competencies:
Strong problem-solving and communication skills
Strong troubleshooting, diagnostic, and analytical skills
Understanding of cloud-native services, CI/CD pipelines, monitoring, and automation.
Ability to read/interpret technical architecture diagrams and system workflows.
Competency in scripting or automation (PowerShell, Python, Bash, or domain-specific tools).
Familiarity with ERP and enterprise system integration.
Ability to manage incidents, change requests, and operational tasks effectively
Strong documentation habits: SOPs, runbooks, configuration logs, release notes.
Knowledge of cybersecurity fundamentals and secure-by-design principles
Languages:
Vietnamese & English
Other requirements:
Strong performance to act within given boundaries
Effective communications and empathy
Comfortable with managing internal relationships and partnerships
Ability to gather the needed information, to define the needs and demands on information management and functionality with the ability to move between strategy, tactical and operational demands delivering high quality products
Ability to participate in and facilitate group meetings
Decision making skills
Thông tin khác
Python
Integration Testing
Web API
PowerShell
ERP
MS SQL
Architecture
MS Azure
DevOps
System Integration
Bash
CI/CD
Cyber Security
Thông tin chung