OSS/NMS NETWORK MANAGEMENT ENGINEER

OSS/NMS NETWORK MANAGEMENT ENGINEER
Location:
Tan Binh Dist., HCMC
Employment Type:
Full-time, onsite
Level:
Mid-Senior
Compensation:
Up to 50M Gross
About Our Client
Our client is a global provider of critical network infrastructure across fixed, mobile, and transport networks. The company combines hardware, software, and services to help telecommunications providers, cloud businesses, enterprises, and governments design, deploy, and operate high-performance networks. Its portfolio includes mobile infrastructure, IP networking, data center networking, optical networks, fixed networks, and network automation solutions.
The Role The OSS/NMS Network Management Engineer will install, integrate, upgrade, maintain, and troubleshoot network management applications and supporting IT infrastructure. The position covers both remote and onsite technical support for OSS/NMS platforms, servers, storage, switches, firewalls, databases, virtualization environments, and connected network elements.
The client is open to candidates with relevant multi-vendor OSS/NMS experience, including platforms such as Nokia NetAct or Ericsson ENM. The ideal profile combines telecommunications and network management experience with hands-on implementation, customer testing, system integration, and troubleshooting capabilities.
Key Responsibilities
Deployment and Integration
Conduct onsite surveys and install, configure, test, commission, and maintain OSS/NMS applications and related IT infrastructure.
Perform software commissioning and integrate OSS/NMS applications with related network elements.
Install and upgrade network management platforms, including bare-metal, virtualized, cloud, and disaster recovery environments.
Integrate 3G, 4G, and 5G RAN network elements and verify functions such as alarm synchronization, performance data synchronization, and configuration management.
Prepare implementation procedures and acceptance test documentation when required.
Conduct system testing and validation with customers before handover.
Coordinate with third-party vendors and subcontractors during installation and integration activities.
Technical Support and Maintenance
Provide remote and onsite technical support to customers and end users.
Troubleshoot system management, fault management, configuration management, and performance management issues.
Analyze system and application logs, isolate root causes, implement corrective actions, and recommend workarounds.
Perform system health checks and preventive maintenance for OSS/NMS platforms and supporting infrastructure.
Handle critical incidents and outages, coordinate communication with relevant stakeholders, and provide root cause analysis.
Support trials and first implementations of new features and technologies.
Infrastructure and Performance Management
Install and configure servers, storage systems, routers, switches, SAN infrastructure, firewalls, and operating systems.
Monitor OSS KPIs, review system performance, and prepare progress and technical reports.
Provide technical solution planning and hands-on support for server, storage, switching, firewall, virtualization, and cloud environments.
Ensure the stability and interoperability of OSS applications and connected network elements.
Requirements
Must Have
At least five years of combined hands-on experience in telecommunications, network management, Transmission/IP, OSS/NMS, or a related technical environment.
Practical experience with an OSS/NMS platform such as Nokia NetAct, Ericsson ENM, or another multi-vendor network management system.
Experience in installation, commissioning, integration, upgrade, maintenance, and troubleshooting of OSS/NMS applications or related network infrastructure.
Understanding of Radio Access Networks and mobile telecommunications environments.
Experience providing technical support for complex multi-vendor or third-party OSS applications deployed to customers.
Hands-on knowledge of servers, storage systems, routers, switches, SAN infrastructure, and external storage concepts.
Knowledge of data communication networks, L2/L3 networking, TCP/IP, CORBA, and SNMP.
Hands-on experience with Linux, particularly RHEL, and system-level Linux/UNIX commands.
Experience with relational databases, particularly Oracle, including SQL queries, schema objects, and log analysis.
Understanding of virtualization or cloud environments such as VMware or OpenStack.
Knowledge of system health checks, preventive maintenance, fault diagnosis, and root cause analysis.
Customer-facing experience in system testing, technical support, or acceptance activities.
English proficiency for technical documentation and coordination with global support teams.
Strong analytical, troubleshooting, teamwork, and customer communication skills.
Nice to Have
Hands-on experience with Nokia NetAct, NetAct Advanced Monitor, NSP NFM-P, CBIS, CBAM, Self-Organizing Network servers, DCAP, or UTF.
Experience with NetAct bare-metal, cloud, disaster recovery, or Archive Cloud environments.
Experience with HP or HPE servers, Dell EMC or HP storage, Brocade SAN switches, and Cisco or HP switches.
Knowledge of LDAP/Directory Server, Citrix, NFS, storage pools, LUN creation, SAN switch zoning, RHCS, and high-availability concepts.
Experience with IBM WebSphere, Apache Tomcat, Windows Server, Ansible, or relevant troubleshooting tools such as Wireshark, Megamon, Megaplexer, Nethawk, EMIL, K15, or SIMCA.
Exposure to 3G, 4G, or 5G RAN deployment and troubleshooting.
Basic scripting or programming knowledge in Linux shell, Perl, Java, Python, or a similar language.
Relevant telecommunications, cloud, networking, or routing and switching certifications.
Ideal Candidate Profile The ideal candidate is someone who:
Has a solid telecommunications foundation and practical experience with OSS/NMS deployment, integration, upgrades, and troubleshooting.
Can transfer experience from platforms such as Ericsson ENM or another multi-vendor NMS environment to the client's network management solutions.
Is comfortable working across applications and infrastructure, including RAN integration, Linux, servers, storage, networking, databases, virtualization, and cloud environments.
Can prepare implementation documents, conduct customer acceptance testing, and support technical handover.
Approaches customer issues methodically, communicates clearly during incidents, and follows through to resolution.
Adapts to changing business requirements and continuously develops knowledge of new technologies and tools.
How to Apply
Interested candidates are invited to submit an updated CV to the recruitment consultant handling this position:
Ms. Linh Phạm
Phone/Zalo (preferred):
[protected info]
Email:
[protected info]
All applications will be treated with strict confidentiality. The client's identity and further company information will be shared with qualified candidates during the recruitment process.
About Quess Corp VN
Quess Corp VN provides recruitment, staffing, and workforce solutions to businesses across various industries. We support employers in identifying suitable talent while connecting candidates with relevant career opportunities.