Application Support Specialist
Công ty TNHH MiTek Vietnam
Địa điểm làm việc: Hồ Chí Minh
Hết hạn: 24/01/2025
- Chi tiết công việc
- Giới thiệu công ty
Thu nhập: Thỏa Thuận
Loại hình: Toàn thời gian
Chức vụ: Nhân viên
Kinh nghiệm: 2 năm
Mô tả công việc
Tóm tắt công việc
Provide advanced technical support for enterprise applications, including troubleshooting and resolving application issues.
Monitor application performance and address any issues to minimize disruptions to users.
Perform software installations, updates, and maintenance to ensure applications are up-to-date and functioning properly.
Manage the delivery and packaging of applications using Citrix or other deployment tools.
Optimize application delivery processes to enhance efficiency and user experience.
Collaborate with various departments to address application-related issues and improve user experience.
Document and implement application processes, development, and testing.
Provide training to end users on application usage and best practices.
Monitor application performance and ensure key performance alerts and monitoring metrics are captured.
Assist with the development and implementation of new application solutions as required.
Inform Leadership of recurring Incidents.
Performs other duties as assigned.
Complies with all policies and standards.
Extremely competitive salary.
13th month & productivity Bonus.
Yearly salary review.
Healthcare insurance package.
24/24 Personal accident insurance.
State-of-the-art office environment.
Yearly outing.
Detailed induction, training and on-going career development.
Opportunity for overseas training and travel.
English training programs.
5-day week.
Flexible start-times.
Free lunch.
Free parking.
Full Social Club including gym, yoga, football, badminton, swimming.
Provide advanced technical support for enterprise applications, including troubleshooting and resolving application issues.
Monitor application performance and address any issues to minimize disruptions to users.
Perform software installations, updates, and maintenance to ensure applications are up-to-date and functioning properly.
Manage the delivery and packaging of applications using Citrix or other deployment tools.
Optimize application delivery processes to enhance efficiency and user experience.
Collaborate with various departments to address application-related issues and improve user experience.
Document and implement application processes, development, and testing.
Provide training to end users on application usage and best practices.
Monitor application performance and ensure key performance alerts and monitoring metrics are captured.
Assist with the development and implementation of new application solutions as required.
Inform Leadership of recurring Incidents.
Performs other duties as assigned.
Complies with all policies and standards.
Extremely competitive salary.
13th month & productivity Bonus.
Yearly salary review.
Healthcare insurance package.
24/24 Personal accident insurance.
State-of-the-art office environment.
Yearly outing.
Detailed induction, training and on-going career development.
Opportunity for overseas training and travel.
English training programs.
5-day week.
Flexible start-times.
Free lunch.
Free parking.
Full Social Club including gym, yoga, football, badminton, swimming.
Yêu cầu
Experience in application support, installation, and troubleshooting.
Experience with specific tools and technologies, such as Citrix, virtualization, and ITSM tools.
Experience with software updates, application packaging, and managing deployments.
Experience with virtualization technologies (such as VMWare) is an advantage
Intune and Azure (EntraID) experience
Familiarity with operating systems (Windows and/or Linux), MS Active Directory, and basic networking fundamentals.
Able to use Microsoft Office Applications at a high level.
Exceptional organisational skills and time management skills.
Good at writing and speaking in English to work with other team members in global
Experience with specific tools and technologies, such as Citrix, virtualization, and ITSM tools.
Experience with software updates, application packaging, and managing deployments.
Experience with virtualization technologies (such as VMWare) is an advantage
Intune and Azure (EntraID) experience
Familiarity with operating systems (Windows and/or Linux), MS Active Directory, and basic networking fundamentals.
Able to use Microsoft Office Applications at a high level.
Exceptional organisational skills and time management skills.
Good at writing and speaking in English to work with other team members in global
Thông tin khác
Linux
MS Azure
ServiceNow
Windows
MS Office
Active Directory
Citrix
Networking
MS Virtualization Technologies
VMware
ITSM
MS Azure
ServiceNow
Windows
MS Office
Active Directory
Citrix
Networking
MS Virtualization Technologies
VMware
ITSM
Thông tin chung
- Thu nhập: Thỏa Thuận
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 24/01/2025
Giới thiệu công ty
Xem trang công ty
MiTek® (công ty con của Berkshire Hathaway) chuyên cung cấp các dịch vụ cho khách hàng tại Úc, New Zealand, Bắc Mỹ, Anh và Châu Âu. MiTek Việt Nam có hơn 2,200 nhân viên kỹ thuật trình độ đại học và các nhân viên có chuyên môn liên quan đang đảm nhận các công việc như dự toán, thiết kế bản vẽ, thiết kế kết cấu, ... MiTek® là công ty toàn cầu tập trung vào việc cung cấp các phần mềm tích hợp, dịch vụ, sản phẩm thiết kế và giải pháp tự động cho ngành xây dựng trên toàn thế giới. Đổi mới và mở...
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