Assistant Applications Engineer, Bac Ninh

Maintain and optimize 100+ [protected info] vision inspection cameras across Hanoi customer sites
Provide rapid troubleshooting to minimize production downtime
Perform regular preventive maintenance and system health checks
Oversee and coordinate a small team of contractors for routine tasks
Install, configure, and troubleshoot [protected info] vision inspection systems on new production lines
Work with various PLC platforms and protocols, including Ethernet/IP, Profinet, Modbus, and OPC UA
Ensure seamless integration of AI inspection systems with factory automation equipment
Use multimeters and oscilloscopes to diagnose and fix electrical and signal quality issues
Deliver on-site technical support and guidance to customers
Conduct training programs for customer staff on operation and basic troubleshooting
Build trusted partnerships with factory teams, production management, and technical staff
Document and report recurring issues to enhance product features
Address technical challenges such as double triggering, camera response problems, or lighting inconsistencies
Adjust PLC ladder logic as needed to resolve integration issues
Refine inspection parameters to decrease false rejects while ensuring high detection accuracy
Collaborate with headquarters engineering teams for system improvements