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Mô tả công việc
- Assistant food and beverage managers - AFBM find employment with restaurants, cafeterias, and kitchens of all types, from casual eateries to fine dining establishments. In any of these workplaces, they are responsible for several core tasks:
* Assign Work Tasks
- Assistant food and beverage managers assist managers with work schedules and staff training duties
- Assistant food and beverage managers monitor and document staff attendance, communicating with the food and beverage manager regarding which staff members are not meeting attendance requirements.
- Assistant food and beverage managers ensure that staff members follow server standards and restaurant protocols.
- Assistant food and beverage managers check food and beverage orders to verify they are prepared and served within company standards.
- Assistant food and beverage managers greet customers and check that they are enjoying their experience. They also manage customer complaints and rectify customer problems.
- Assistant food and beverage managers provide aid to all server and kitchen staff as needed.
Yêu cầu
* Assistant Food and Beverage Managers Skills and Qualifications:
- Management - assistant food and beverage managers are leaders who supervise other staff members
- Customer service - to interact with customers regularly, greeting them and addressing their complaints
- Analytical skills - to assist in the day-to-day logistics of food service and to increase productivity and reduce costs
- Communication - to relay information to managers and staff, provide training, and interact with customers
- Problem-solving - to solve customer complaints and provide aid to staff members
- Mathematics - assistant food and beverage managers may collect money on customer checks, deduct items from bill totals, and help servers divide up their tips
* Assistant food and beverage managers regularly use these tools and software programs:
- Restaurant software (POS systems)
- Dining room items (plates, napkins, utensils, menus, condiments)
- Beverage items (glasses, bar spouts, pourers, bartender tools)
Quyền lợi
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Thông tin chung
- Ngày hết hạn: 10/02/2024
- Thu nhập: Thương lượng