Assistant Manager, Transformation

QBE Insurance Group Limited (QBE Group), founded in 1886, is a general insurance and reinsurance company listed on the Australian Securities Exchange (ASX). Headquartered in Sydney, in over 26 countries.
QBE Vietnam is committed to businesses and the further development of Vietnam. We can combine in-depth knowledge and expertise developed in our market and draw on the collective global resources of the entire Group to provide tailored risk solutions.
We are looking for a high caliber personnel to join the QBE Insurance (Vietnam) Co., Ltd, office in Ho Chi Minh.
Role summary:
• Execution focused transformation professional with hands on experience supporting operational improvement and change initiatives.
• Able to work independently on assigned workstreams within clearly defined plans, governance, and direction, while collaborating closely with senior transformation leaders and cross functional teams.
• Strong capabilities in project execution, change delivery, stakeholder coordination, and follow through to help ensure initiatives are implemented effectively and adopted into day to day operations.
• Fluent in English, with the ability to communicate clearly and confidently in both written and verbal contexts across diverse, regional stakeholder groups.
Key Responsibilities:
Transformation & Project Execution (Core Focus)
• Work independently to manage and deliver assigned transformation workstreams or activities, based on defined scope, plans, and timelines.
• Break down initiatives into tasks, milestones, and action plans, tracking progress and ensuring timely follow up.
• Maintain delivery artefacts including action trackers, RAID logs, schedules, and status dashboards.
• Proactively identify delivery issues, risks, or dependencies and escalate appropriately.
Change Management & Adoption Support
• Independently support change execution activities, including impact assessments, communications, training coordination, and go‐live preparation.
• Support business teams through transition periods, providing practical guidance and post‐go‐live follow‐up.
• Capture user feedback and assist with stabilization activities to ensure sustained adoption.
Stakeholder & Team Coordination
• Coordinate effectively with business users, technology teams, and transformation colleagues to progress delivery activities.
• Organise and support workshops, meetings, and working sessions, including preparation of materials and tracking of agreed actions.
• Act as a dependable point of contact for day‐to‐day delivery coordination and queries.
Governance, Reporting & Accountability
• Prepare delivery updates, progress summaries, and governance materials independently for review by senior team members.
• Ensure delivery activities align with agreed transformation governance and standards.
• Support benefits tracking by capturing outputs, outcomes, and lessons learned post‐implementation.