Bellman / Nhân Viên Hành Lý

Assist in sustaining a refined, efficient, timely and yet welcoming luggage experience.
Receive, track, coordinate and deliver guest luggage.
Acknowledge, greet and converse with guests who need luggage assistance.
Insist luggage and personal belongings of the guest are always treated with the upmost respect, caution and security.
Welcome and escort guests to and from their rooms and assist with luggage.
Inform guests of all safety measures, room amenities, and features.
Promote hotel outlets, services and events.
Store guest baggage upon request.
Assist with the loading and unloading of baggage into and out of automobiles.
Maintain close work relationships with other departments and their leaders to promote feedback and efficient operations.
Ensure all activities performed within the department are in accordance with the company's business objectives, and established safety and security standards.